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Auntie Annes Interview Questions
1. Why do you want a position at Auntie Anne's
Auntie Annes is headquartered in Lancaster, PA. The company has been in operation since 1988 and has yearly revenues of 500 Million. Follow Auntie Annes on Twitter at @AuntieAnnes. Read about the company culture, corporate mission, and discover any job openings at Auntie Annes, by visiting their Career Page. If you need help finding more information about Auntie Annes, visit their Website.
Auntie Annes Interview Questions
2 of 17
How would you handle an upset customer?
 
User Submitted Interview Answers
1.
I would calmly listen to the customer and try to make them happy with in reason of what I am allowed to do.
 
2.
Calmly talk to them, keep smiling and get what they want.
 
3.
I would first ask him why he is upset and then take the appropriate action.
 
4.
Talk to them polity and be patient with them and try to help them to the best of my ability.
 
5.
Try to keep calm, listen to their complaint and when they are done speaking, try to offer them help to the best of my ability.
 
Question
3 of 17
Have you ever worked retail, in a high stressful situation? Describe it to me.
 
User Submitted Interview Answers
1.
Yes, I have worked with many customers who come up with attitude. I just keep smiling at them and get them what they would like.
 
2.
At the supermarket that I use to work in, there was times when I would have a small space to work in since it was a small building.
 
3.
No, however I worked in a stressful situation in high school for my senior exit project. Which was stressfull due to lack of time and matirels.
 
4.
Yes, I have worked in a high stress environment before I use to work in a restaurant.
 
5.
I worked one of the busiest times of the year at Next. Summer sales. Clothes everywhere, attending to multiple peoples needs, keeping the shop floor tidy.
 
Question
4 of 17
What do you hope to gain from working at auntie annes?
 
User Submitted Interview Answers
1.
A good team, and satisfaction of making customers happy.
 
2.
Make new friends, and learn how to roll a pretzel!
 
3.
I hope to gain some new experience since this would be my first job at a food place.
 
4.
Im hoping to gain experience in the working world that can help me go somewhere with my career in the future.
 
5.
I hope to gain better people skills and also to make a good relationship with coworkers.
 
Question
5 of 17
Have you tried our delicious pizza pretzel?
 
User Submitted Interview Answers
1.
No not yet, but i heard it was very delicious.
 
2.
I actually haven't but would definitely like to.
 
3.
I have tried Auntie Anne's delicious pizza roll twice, and I loved it.
 
4.
I have not tried that one but, I sure intend too.
 
5.
Yes I have. It is one of my favorites. But, I have to say my favorite is the cinnamon sugar!
 
Question
6 of 17
How often do you skip school?
 
User Submitted Interview Answers
1.
I attend school on a daily basis unless sickness or an emergency occurs. School is very imprtant to me and I realize I need it to achieve the goals I have set for my future.
 
2.
Never unless i'm sick.
 
3.
Never skip school.
 
4.
I have never skipped school. I believe that school is an opportunity and privileged and I like to take advantage of it to the best of my ability.
 
5.
Never school is very important it helps you get a good job.
 
Question
7 of 17
Have you ever skipped work before?
 
User Submitted Interview Answers
1.
No i havent.
 
2.
This is my first job.
 
3.
Only when I am really sick.
 
4.
No, I have never skipped work. If I cannot make it I always call to let my employer know.
 
5.
I have little experience in the workforce, but I have not.
 
Question
8 of 17
How reliable are you?
 
User Submitted Interview Answers
1.
Extremely.
 
2.
Not to much.
 
3.
Very reliable. I will come in on my days off.
 
4.
I am always reliable as long as it don't get in between my school schedule.
 
5.
Very reliable so my friends say I'm not the type of person to let people I always keep my word.
 
Question
9 of 17
Do you enjoy pretzels
 
User Submitted Interview Answers
1.
I love pretzels, they are a wonderful snack, and taste great.
 
2.
Pretzels are one of my favorite snacks.
 
3.
I love the pretzels here.
 
4.
Yes i love eating pretzels ever since i was a kid.
 
5.
Very much so.
 
Question
10 of 17
How often do you choose pretzels to eat when you are shopping at the mall?
 
User Submitted Interview Answers
1.
Actually every time i go to the mall i go to aunty annes.
 
2.
I offten choose to eat pretzels every once in a while.
 
3.
I choose pretzels almost every time I go to the mall to eat.
 
4.
I go to auntie annes just about every time I come to the mall. I love it.
 
5.
I often eat pretzels whenever I go hang out with friends at the mall.
 
Question
11 of 17
Are you usually on time for jobs, classes, etc?
 
User Submitted Interview Answers
1.
Yes, I am usually never late to anything unless I am having a personal issue or car trouble;not often.
 
2.
Yes, I always try being early.
 
3.
Yes, 99% of the time I am always on time for everything.
 
4.
I would definitely classify myself as a punctual person. Being late is something I've never had a problem with personally as I try to always be early rather than right on time or late.
 
5.
I have never been late to a class unless I had an appointment.
 
Question
12 of 17
How important is customer service to you?
 
User Submitted Interview Answers
1.
Number one priority.
 
2.
Most important.
 
3.
Customer service is as important as getting this job. Customer service is really important because if you give great customer service then they'll come back.
 
4.
Customer service is very important.
 
5.
Customer service is very important in my opinion I feel that's what makes the company if customer is happy company stays open and business is always great with more customers.
 
Question
13 of 17
Do you know how to up sell?
 
User Submitted Interview Answers
1.
Smile and give reasons why thet should buy this new item.
 
2.
Yes you use convincing words to sell the product.
 
3.
Yes, I would suggest items if a coustumer asked a question.
 
4.
Can you tell me what up sell is exactly?
 
5.
Smile and give reasons why they should buy this new item.
 
Question
14 of 17
Why do you need this job?
 
User Submitted Interview Answers
1.
I need money.
 
2.
Because i feel that with this job it will help me gainresponsibility.
 
3.
This job would allow me to use my proven skills to bring great value to this company.
 
4.
I want to prove to my mom i am responsible enough to hold a job and to have money to pay for my car instead of letting my parents supply me.
 
5.
I feel like I need this job because I want something to do over the summer instead of just sitting around. It will also help me get a start on saving up for college.
 
Question
15 of 17
What do you like most about Auntie Anne's
 
User Submitted Interview Answers
1.
I enjoy the custome service, satisfactory food and the friendly workers.
 
2.
The atmosphere. It feels like the people are friendly and the pretzels are awesome too.
 
3.
I enjoy the atmosphere and the people that work at Auntie Annes.
 
4.
The customer service, food, environment, and hospitality.
 
5.
I love the pretzel nuggets and lemonade.
 
Question
16 of 17
How long do you plan on working at Auntie Anne's?
 
User Submitted Interview Answers
1.
I plan on working here for awhile, most likely throughout high school and college.
 
2.
I don't have a set time.
 
3.
As long as the company needs me.
 
4.
I plan on working at Auntie Annes as long as possible.
 
5.
I plan on working here for a while, within two years into my graduation from the nursing program.
 
Question
17 of 17
Can you handle a customer complaint in a professional manner?
 
User Submitted Interview Answers
1.
Yes, I would would help the customer in a calm professional manner.
 
2.
Yes I can. I just simply apologize for the issue and then try and solve the problem to the best of my ability.
 
3.
Yes, I would politely tell them that they can file complaints through our website or calling customer service.
 
4.
Yes I am no one to loose my temper easily at all actually so I would do whatever it takes to make sure customer is heard and leaves satisfied.
 
5.
Yes I can. I would ask them what the problem is in a calm voice and try to find a reasonable way to resolve the problem.
 
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