"I have always appreciated the values at Arris Group Inc. and the way you treat your customers. Arris Group Inc. shows consistency in branding and your commitment to putting the customer first is a rare find. This is very much in line with my customer service philosophy and the type of culture I am looking for in my next opportunity."
"I am impressed by your mission and I love how much of an impact you make on the local community. Wining the community Humanitarian Award in 2016 was a remarkable achievement that really stands out to me. In addition to all of this, I want to work for your company because you offer the growth, development, and leadership opportunities I have been looking for. I see a long term fit here which is really important to me."
The interviewer wants to be assured that your values align with the values and vision of Arris Group Inc.. Assure the interviewer that this role would be a progressive step in your career and be sure to express your excitement!
Describe your knowledge of Agile project management. How does it differ to other project management methodologies?
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"Most of the projects I've been part of have used Agile methodology. In my opinion, Agile project management gives greater flexibility to pivot without requiring substantial changes and reworking. Risk is also reduced as the project is completed in iterative steps, with testing along the way, rather than waiting until the end of the project."
"I have not been part of many projects that use the Agile methodology so my understanding could be stronger than it currently is. From my understanding, Agile encourages more of a collaborative environment with faster response time. In my current position we more often utilize XPM, Extreme Project Management. This is because many of our projects are short with a tight deadline and XPM is most effective for those types of project plans."
The interviewer would like to see that your knowledge is strong enough that you are able to compare project management methodologies. Discuss your current knowledge of Agile project management.
"Being an active participant in my community is second nature to me. There are a lot of people who are much less fortunate than I am and it's important for me to set a good example for my kids. When I was younger I loved to travel, particularly in South East Asia where I volunteered with Habitat for Humanity. More recently I support my kids to sponsor a child. I also think it's great that Arris Group Inc. has volunteer days for staff to give back to the community. It's one of the things that attracted me to your organization."
"I believe in the importance of giving back so, for that reason, I spend every other Friday evening volunteering at our local soup kitchen. I was raised to believe in the importance of volunteerism. Does Arris Group Inc. have a volunteer committee in place? If not, this is something that I would be very interested in heading up one day."
The interviewer would like further insight into how altruistic you are. Give the interviewer at Arris Group Inc. a deeper insight into your personal values by discussing the ways that you give back. Perhaps you volunteer at a local charity, donate a portion of your paycheck to a specific organization, clean up around the parks on the weekend, or help your family with their needs. Be sure to use a recent example as you do not want to completely lean on volunteer experience from 12 years ago.
Tell us about your experience in telecommunications.
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"My passion for telecommunications comes from a love of computers. I've worked with computers, building them and deconstructing them, since my teenage years. After I finished school I went to college and completed a degree in computer science. Since graduating, I've worked as a Telecommunications Specialist. I love this work as it's full of challenges and problems to solve. It provides me with the opportunity to learn something new every day."
"I recently graduated with my diploma in Telecommunications Technology, with a focus on computer applications. I completed a 3 month internship this summer with (Company ABC) and I am now looking for my first true employment opportunity in the telecommunications industry. I am excited about this potential role with Arris Group Inc. because it will offer me the chance to grow my career with a well respected organization."
The interviewer is looking for an answer that highlights your comprehensive industry experience. Take a few minutes to walk the interviewer through your related education, passion and enthusiasm for the telecommunications industry.
Workers in the telecommunications industry often spend a lot of time on the road and doing off-site work. This means you don't see colleagues regularly. How do you develop trust among your team members when working remotely?
ARRIS Group Inc. is a telecommunications equipment manufacturing company that provides cable operators with high-speed data, video and telephony systems for homes and businesses. The company is headquartered in Suwanee, Georgia, USA, and has design, engineering, manufacturing, distribution, service and sales office locations throughout the world.
Two of the company's popular home telephony modems are the TM402P and the TM502G. The firm also produces the SBG6782-AC wireless cable modem-and-router (residential gateway) unit, among other telecommunications and data-transfer products.