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Top 30 Aqua America Interview Questions
Question 1 of 30
The utilities industry is highly regulated. How do you stay on top of policy changes and trends related to our business?
"My go-to resources for industry related news would be utilitydive.com as well as waterworld.com. I prefer these resources because I can subscribe to daily inbox updates as well as their monthly newsletter. Their sources are strong and the content is always fresh. What are your favorite resources for industry trends and related news?"
The interviewer wants to see that you have a keen and true interest in the utilities industry. Show that you see this as more than 'just a job'. Talk to the interviewer about a couple of ways that you stay in touch regarding industry trends and policy changes. It's also a great idea to ask the interviewer about their favorite industry resources. This can start an informative conversation and potentially give you new resources for industry based knowledge.
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List of Aqua America Interview Questions
  1. The utilities industry is highly regulated. How do you stay on top of policy changes and trends related to our business?
  2. Our industry is highly competitive. In your opinion, what are we doing right at Aqua America? What could we be doing better?
  3. Have you personally used the services of Aqua America? If so, what was your overall experience?
  4. Aqua America has many different departments and growth opportunities. Where would you like to see your career go with us in the next couple of years?
  5. Why do you want to work for Aqua America?
  6. What are your greatest strengths? How will these skills benefit Aqua America, if hired?
  7. At Aqua America we believe in continued education opportunities. What course or workshop would you take, if given the opportunity?
  8. Why do you want to pursue a career opportunity in the utilities industry?
  9. Tell me about the most important skill you have gained in the past year. How will that skill help you succeed in this role with Aqua America?
  10. If we hire you at Aqua America, how will you make an impact in the first 90 days?
  11. Sometimes our customers do not understand their bill and they will reach us with questions. Tell me about your communication skills and how you would respond to an irate customer.
  12. Give me an example of a time when you went above and beyond.
  13. Have you progressed in your career as you have expected?
  14. Describe your leadership skills.
  15. Would you be willing to work over 40 hours a week?
  16. Would you say you are a better verbal or written communicator?
  17. Looking at your resume, it seems there are certain skills necessary for this position that do not stand out. How do you think you will be able to compensate for these missing skills?
  18. How do you manage a large workload?
  19. How do you determine priorities when you have multiple projects due?
  20. How do you handle stress?
  21. Do you have experience in corrective discipline and terminations?
  22. On a scale from 1 to 10, how honest are you?
  23. How can we motivate you on the job?
  24. How do you respond to feedback?
  25. How do you successfully motivate your team?
  26. Do you have reliable transportation?
  27. Tell me about yourself.
  28. What are your salary expectations?
  29. What is the most competitive work situation you have experienced? How did you handle it? What was the result?
  30. How has your education prepared you for your career?
Professional answers by:
Contributing Author
Rachelle Enns
Recruiter
 
Aqua America Information
Aqua America is headquartered in Bryn Mawr, Pennsylvania. The company has been in operation since 1968 and has yearly revenues of 671 Million. Aqua America is a publicly traded company, trading under the symbol WTR. Read about the company culture, corporate mission, and discover any job openings at Aqua America , by visiting their Career Page. If you need help finding more information about Aqua America , visit their Website.
Aqua America User Submitted Interview Answers
Question 1 of 30
The utilities industry is highly regulated. How do you stay on top of policy changes and trends related to our business?
"My go-to resources for industry related news would be utilitydive.com as well as waterworld.com. I prefer these resources because I can subscribe to daily inbox updates as well as their monthly newsletter. Their sources are strong and the content is always fresh. What are your favorite resources for industry trends and related news?"
The interviewer wants to see that you have a keen and true interest in the utilities industry. Show that you see this as more than 'just a job'. Talk to the interviewer about a couple of ways that you stay in touch regarding industry trends and policy changes. It's also a great idea to ask the interviewer about their favorite industry resources. This can start an informative conversation and potentially give you new resources for industry based knowledge.
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Question 2 of 30
Our industry is highly competitive. In your opinion, what are we doing right at Aqua America? What could we be doing better?
"I understand that this industry is very competitive; however, I have always seen Aqua America as the industry leader. I really enjoy how you relate to your customers through your marketing and branding efforts. It's all very relate-able content. If I could make one suggestion, I would comment on the user interface for your online job portal. I noticed that it isn't mobile friendly. With 67% of job seekers being mobile users, you would likely see a strong increase in applicants by making your job portal mobile friendly. Other than that, I really like what I have experienced so far. I'm excited to have the opportunity to work at Aqua America!"
Although the interviewer would like to know what they could be doing better, this is certainly not an invitation to do a deep dive into the things you do not like about Aqua America. Keep your answer firmly focused on what Aqua America is doing right. Offer a lighthearted suggestion for improvement. This could be mentioning a small change in their online job portal, or perhaps a stronger social media presence. Be sure to complete your answer on a positive note by complimenting Aqua America and affirming that you want to work for them.
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Question 3 of 30
Have you personally used the services of Aqua America? If so, what was your overall experience?
"I have been a customer of Aqua America for 3 years now. My experience has been a positive one. I specifically recall last year when my invoice was incorrect. I called in to the customer service line and the representative was helpful and friendly. I have recommended Aqua America to my friends and family in the past."
The interviewer would like to know if you have had the pleasure of experiencing the products/services of Aqua America first hand. You should always have some sort of personal experience with the company before going to your first interview. If you are not a customer of Aqua America then perhaps you could call their office to inquire about their utilities services. This way, you can comment on the customer service that you received. Big or small, be prepared to say YES - you have experienced Aqua America first hand.
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Question 4 of 30
Aqua America has many different departments and growth opportunities. Where would you like to see your career go with us in the next couple of years?
"I noticed that Aqua America has opportunities for management and new employee training. My goal would be to become a corporate trainer with Aqua America because I really know the industry well and have been told that I am a talented mentor and teacher. I believe there are many great opportunities for my career to flourish with Aqua America and I look forward to spending many years with your company."
Aqua America wants to know that you think about the future and are actively working towards your career goals. Better yet, they want to know how working for them will help you to accomplish those goals! Take a look at the job postings available with Aqua America. Perhaps there is a particular location, or department that you would like to transition into. Talk to the interviewer about the ways you could see your career flourishing with Aqua America.
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Question 5 of 30
Why do you want to work for Aqua America?
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Question 6 of 30
What are your greatest strengths? How will these skills benefit Aqua America, if hired?
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Question 7 of 30
At Aqua America we believe in continued education opportunities. What course or workshop would you take, if given the opportunity?
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Question 8 of 30
Why do you want to pursue a career opportunity in the utilities industry?
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Question 9 of 30
Tell me about the most important skill you have gained in the past year. How will that skill help you succeed in this role with Aqua America?
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Question 10 of 30
If we hire you at Aqua America, how will you make an impact in the first 90 days?
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Question 11 of 30
Sometimes our customers do not understand their bill and they will reach us with questions. Tell me about your communication skills and how you would respond to an irate customer.
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Question 12 of 30
Give me an example of a time when you went above and beyond.
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Question 13 of 30
Have you progressed in your career as you have expected?
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Question 14 of 30
Describe your leadership skills.
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Question 15 of 30
Would you be willing to work over 40 hours a week?
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Question 16 of 30
Would you say you are a better verbal or written communicator?
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Question 17 of 30
Looking at your resume, it seems there are certain skills necessary for this position that do not stand out. How do you think you will be able to compensate for these missing skills?
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Question 18 of 30
How do you manage a large workload?
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Question 19 of 30
How do you determine priorities when you have multiple projects due?
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Question 20 of 30
How do you handle stress?
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Question 21 of 30
Do you have experience in corrective discipline and terminations?
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Question 22 of 30
On a scale from 1 to 10, how honest are you?
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Question 23 of 30
How can we motivate you on the job?
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Question 24 of 30
How do you respond to feedback?
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Question 25 of 30
How do you successfully motivate your team?
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Question 26 of 30
Do you have reliable transportation?
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Question 27 of 30
Tell me about yourself.
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Question 28 of 30
What are your salary expectations?
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Question 29 of 30
What is the most competitive work situation you have experienced? How did you handle it? What was the result?
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Question 30 of 30
How has your education prepared you for your career?
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