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Top 25 Abiomed Inc. Interview Questions

At Abiomed we prefer to hire those with formal healthcare and medical training. Do you have related post-secondary education?
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Question 2 of 29
At Abiomed we do not have a lot of local competitors; however, the ones we do have are strong competitors. In your opinion, what makes us stand out in the marketplace?
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"I have conducted some research on Abiomed Inc., your industry, as well as your competitors. One point that really stood out to me was the fact that you manufacture your own products rather than importing lower quality versions. Your customers seem very pleased with the quality of your products and I read some really positive online reviews!"
"I believe that what makes Abiomed Inc. stand out in the marketplace is the fact that all forms of advertising used are clear, concise, and fit with your brand. Clean branding is a major key to creating trust with consumers; thus, resulting in a successful business!"
Researching the company is a very important step to take before your job interview. Take note of what Abiomed Inc. focus' on most. Check online reviews to see what the customers are saying. Be sure to research their competitors so that you know what those particular companies are doing well. Where is Abiomed Inc. performing better when measured against their competitors? Keep you answer positive and stick to the facts.
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Question 3 of 29
One of the ways that we provide great customer service is by offering 24/7 on-site equipment maintenance and repair. How will you contribute to our customer service standards?
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"I think it's great that you offer this service 24/7. Being reliable and on-call is the perfect way to make your customers feel secure and trust in you. To me, customer service is the most important factor in the success of any business. Your customer must always come first and my day is never done until I know everyone is taken care of."
"Here are some other ways you can deliver excellent customer service: - Displaying patience with your customers - Staying calm and confident in all situations - Being attentive to your customers' needs - Ability to react effectively to unexpected situations - Possessing strong product knowledge - Delivering your deadlines on time - Being a clear and positive communicator"
Excellent customer service is important in any industry; however, when working with healthcare equipment, one must be extra diligent because your customers, and their patients, rely heavily on you. Talk to the interviewer about your customer service philosophy.
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Question 4 of 29
At Abiomed we have a wide range of clients all over the state. Are you comfortable managing a large territory that requires 50% overnight travel?
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"Currently, I travel about 40% of the time. I am comfortable with this requirement and happy to do so."
"If you cannot accommodate travel: "I am able to manage a large territory and travel within business hours. Overnight travel can be a bit tricky for me as I am a single parent; however, I can accommodate overnight travel about one week per month with some notice."
Many positions within the healthcare equipment and supply field will require a great deal of travel. Talk to the interviewer about your ability to be away on overnight travel. If you have restrictions with your schedule, this is the time to address that. If you can accommodate travel: "Currently, I travel about 40% of the time. I am comfortable with this requirement and happy to do so."
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Question 5 of 29
At Abiomed our technology and products are intricately designed. Do you have a natural ability to understand, and explain, highly technological products?
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"I consider myself highly technical and I can certainly take the time to learn your products inside and out before joining Abiomed Inc.. I have already taught myself a few things through researching your website. For example - you create product ABC which is an answer to medical issue XYZ. I am excited to learn more!"
"When I have a clear understanding of the product or process, I have a strong ability to explain things in simple terms. I am technically savvy and also have an analytical mind. I am confident in my ability to quickly learn your products so that I can effectively relay my knowledge to your customers."
It is important that you research Abiomed Inc. and their products, in detail, prior to your interview. Are you able to clearly understand the equipment and how it works? Show the interviewer that you already possess insight on their product offerings.
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Question 6 of 29
There are strict federal regulations and guidelines in our industry that must always be followed. Are you familiar with these, and do you have a history of compliance?
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Question 7 of 29
The success of our brand relies heavily on our industry reputation and level of trustworthiness. How do you plan to build trust with Abiomed clients?
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Question 8 of 29
At Abiomed we use a variety of robust internal software programs. What type of programs and software are you well versed in? Do you consider yourself tech savvy?
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Question 9 of 29
In the healthcare equipment and supply industry, strong attention to detail is incredibly important. On a scale of 1-10, how would you rate your attentiveness?
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Question 10 of 29
Abiomed has a very strong reputation in this industry which means that we receive a high volume of applications for our open roles. What makes you a competitive candidate for this role?
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Question 11 of 29
Tell me about a project you completed recently that was ahead of schedule.
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Question 12 of 29
When have you had to change a major component of your project due to new information being presented?
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Question 13 of 29
Tell me about a contribution you made to the last team you worked on.
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Question 14 of 29
What career path interests you the most in this company?
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Question 15 of 29
Tell me about the most rewarding experience you have had, working in a team environment. What made it so rewarding?
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Question 16 of 29
Tell me about a time when you improved communication between yourself and a co-worker or client.
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Question 17 of 29
How would you describe your personality?
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Question 18 of 29
When have you taken an existing process and used your own creativity to make it better?
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Question 19 of 29
When have you used an inventive method to stretch company resources beyond the normal level?
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Question 20 of 29
Tell me about a time when you took on a new course to study in order to improve your own work performance.
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Question 21 of 29
How do you handle stress?
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Question 22 of 29
List the top 3 skills that you have acquired in your last role.
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Question 23 of 29
Do you think honesty is always the best policy?
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Question 24 of 29
How can we motivate you on the job?
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Question 25 of 29
If you were hired for this position, what are the first changes you would implement?
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Question 26 of 29
Have you ever had to fire an employee? What were the reasons for their termination?
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Question 27 of 29
What is something you would be happy doing everyday for the rest of your career?
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Question 28 of 29
How do you deal with conflict on your team?
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Question 29 of 29
When given an important assignment, how do you approach handling it?
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About Abiomed Inc.

Abiomed (NASDAQ: ABMD) is a manufacturer of medical implant devices, including the AbioCor artificial heart and Impella. It is headquartered in Danvers, Massachusetts and has an additional office in Aachen, Germany. It has 500 employees. Michael R. Minogue joined Abiomed in 2004, and as CEO, Chairman and President. Minogue is a military veteran who served for four years on active duty in the U.S. Army and for eight years in the Army?s Individual Ready Reserve. Minogue served in Operation Desert Storm and earned multiple distinctions, including the Bronze Star. He is a 1989 graduate of the United States Military Academy at West Point. Minogue helped found the Medical Technology Veterans Program (MVP), a yearlong career training and mentorship initiative designed to help veterans entering the civilian workforce transition into jobs in the medical device and diagnostic industries.(*) He currently serves as chairman of the program.

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