Pink Diamond Consulting Mock Interview
Pink Diamond Consulting
Location
Industry
Canada
Miscellaneo...
Interview Questions 58
Question 1 of 58

What can you do for us that other candidates can't?
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Pink Diamond Consulting Interview Questions and Answers
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1. What can you do for us that other candidates can't?
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2. Was there a person in your career who really made a difference?
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3. Do you have any hobbies? What do you do in your spare time?
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4. Describe the most rewarding experience of your career thus far.
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5. Describe a major change that occurred in a job that you held. How did you adapt to this change?
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6. Tell me about a time when you had to analyze information and make a recommendation.
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7. Give me an example of how you keep track of details while engaging in conversation?
Top Answer
I listen closely to every detail and repeat them over in my head.
Second Best
Either by means of writing down key points, or a technique I learnt while studying Law, was Mnemonics, where I would associate different key points by linking them together by building them on top of one another.
3.
Try to relate the conversation with the details you needed. For example, you need to know how many loans that he or she have borrowed in hand, so you may start from what type of job he/she is doing right now, the salary, the complement for every month.
4.
I listen very carefully to what people are saying and I take out what they want from the conversation and find the best way to get that done for them.
5.
Make associations in my mind about the details they have told me while asking meaningful questions to better understand what they are looking for.
6.
I have had many class projects where you have to keep a conversation with my partners while processing information about the topic and including my own ideas.
7.
I jot down notes, make sure to really listen and sometimes repeat back what I have heard to clarify the point being made.
8.
I always wrote down important information while talking with the customer. Sometimes I type while talking also.
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8. How many years of cash handling have you had?
Best Answer
Five years, since my first job out of university working in an accountants I would have access to the petty cash and have to record down any money going out and make sure there was always the correct amount available.
2.
Many years because I have been living alone outside home and my mother used to send me money every now and then.
3.
Five years since I worked at kindergarten. Earned the first part of savings.
4.
I have 2 months at a job working with cash, but I have been dealing with cash my whole life.
5.
Two years of handling petty cash for our marketing Department at MSC College, my responsibilities were to record every transaction we were doing.
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9. A bank teller needs to be very organized, describe to me your organization characteristics?
Top Answer
I try my best to keep all my things in order, which makes it easier for me whenever I am going to need any of them.
Second Best
1) He needs to have verify every step, 2) He needs to document use cases 3) Define the huge task into small chunks and follow through the checklist.
3.
I am averagely organized, but I always love to see things work out well.
4.
Actually I am a pretty organized person, which will reflected in the quality of my work. When I commited to doinng something, I will make sure to get things done and on time. Merticulous in details before making a conclusion. From my working experience, all of which required me to take part as a team too. I also love to learn new things and keep improving myself by further studying in the future.
5.
I keep a calendar with everything I need to do listed, I make a checklist for my homework each week, I have routines for everyday life.
6.
I created files and arranged them in alphabetical order where I house all my notes, procedures, customer notes, product/services info and I use a calendar to keep track of what needs to be done daily and customer follow up.
7.
I have multiple different planners that I use. I make a lot of lists to prioritize and make sure I get the most important tasks finished first.
8.
I use tracking documents such as RAID logs tickler files, etc.
9.
A bank teller has to be focused, calm, friendly in nature, relationship building capabilities.
10.
I have always liked to have a schedule and organised the diary at my current job. Personally I always hate being late and always arrive early for meetings.
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10. What signs of trust have you demonstrated in the past while working?
Best Answer
I was head teller at Old National Bank and Vault Teller for approximately 6 months.
2.
Allowing a team member make it right for the guest. Using judgement on a substitution.
3.
Returning the balance for money spent of transport.
4.
Being on time and ready to perform my job. Paying attention to details and keeping up with current bank information.
5.
Informing my manager of work not completed correctly.
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11. Why are you the best person for this position?
Top Answer
Because my on the job experience combined with my education qualifies me for this position.
Second Best
Because I have good qualities in dealing with customers n m very genorous and patient, hard working n willing to learn.
3.
I believe I am competent for this position because of my educational and professional experience which I can use to help achieve the goals of the compwny.
4.
I believe that I am the best person for this job because of the experience and knpwledge that I have, the way I have learnt to deal with clients, even tough one and handling of cash. The accuracy and paying attention to detail wich these are some of charecteristing relevent to this position.
5.
I believe that I am the best person for this job because of the experience and knpwledge that I have, the way I have learnt to deal with clients, even tough one and handling of cash. The accuracy and paying attention to detail wich these are some of charecteristing relevent to this position.
6.
I believe that I am the best person for this job because of the experience and knpwledge that I have, the way I have learnt to deal with clients, even tough one and handling of cash. The accuracy and paying attention to detail wich these are some of charecteristing relevent to this position.
7.
I believe that I am the best person for this job because of the experience and knpwledge that I have, the way I have learnt to deal with clients, even tough one and handling of cash. The accuracy and paying attention to detail wich these are some of charecteristing relevent to this position.
8.
I am willing to learn how to do the job well and will work hard to make the customers happy.
9.
I am confident , charmimng, efficient and experience in area of financial analysis. I can make all types of repotrs on time, Ilearnt how to work in team and how to manage team. Thats the reason I want you to hire me so I can bring my added value to your company.
10.
Because I believe I have the willing to learn and and work as a team.
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12. How did you handle the recent financial crisis with customers?
Best Answer
I took down customers problem and did a root cause analysis. This helped me ascertain what the problem was and also helped me profer solution.
2.
Dealt with client and customer for the unsettled trades.
3.
I always try to keep myself calm and deal with the situation with cool head no matter how hard situation is.
4.
I will give the full attention to the customer letting him/her know that I could explain any questions needed also if he /she felt offended in any way I would apologize.
5.
I empathised with them, and I went out of my way to handle the situation.
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13. As a Bank Teller, what are your strengths?
Top Answer
Interact well with people pay attention to details multi tasking skills.
Second Best
I give good customer service, I also ave 10 years experience being a teller.
3.
Hard worker, fast learner, self motivated, oriented details, punctual and adaptability, keen to learn new things.
4.
I am very organized and great with people. I have previous customer service experience, so I have a good understanding on how to cross-sell.
5.
I am always nice and attentive to customer needs, I am well organized and neat. I am always looking to improve the customers experience. I have a great work ethic and am always on time.
6.
Customer service, organization, motivation to work, responsibility.
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14. Tell me about yourself.
Top Answer
I am very hard working and conscientious, I graduated in may last year and since then I have been working part time as a sales assistant as well as doing some freelance design work.
Second Best
Mawande I am a hardworking individual I advanced my with lot of coporate experience and I academics.
3.
My name is cephas, 30years old, from benin. A graduate of business administration from the university of abuja. I have 5 years post nysc experience as assistant, and 5 months as a marketer.
4.
I am currently studying computer engineering at rmit and previous completed a advance diploma of computer systems, I have worked as a custermer service st shopRite, during my time at shoprite I have developed my team work skills and also improved my communications skills, I have also done a work placement with VITTA as a IT support and runner during my time there I have worked with teachers on helping them find the best advice on IT.
5.
I have 2 dogs and a six year old boy and a husband. We love to go fishing and hiking and going to denver.
6.
I am a passionate individual and I am driven to do perfectly everything I am tasked to do.
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15. Why do you want to work for this bank?
Top Answer
Apply my knowledge, learn new knowledge and communicate with people.
Second Best
Something deifferent and unique in the sector, you put the customer first and offer products and solutions that others dont.
3.
I want to work for a bank with a small town atmosphere and this seemed to be the best one within reach.
4.
I want to work for a bank that has a small town atmosphere.
5.
I am wanting to get a degree in business and I believe this would be great experience for a career in banking.
6.
I want to work for this bank because of all the great things that I have heard about it. I want to be a part of the amazing team that is ICCU. I would also like to widen my horizon of job experience.
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16. Tell me about your favorite co-worker/boss you've had in the past.
Top Answer
He was very passionate, personable, and willing to do what it takes to be succesful.
Second Best
A previous manager of mine, he was always happy and pleasant and would try his best to help teach you or show you new things. He would always try and find some common ground with every member of staff to make the staff feel at ease around him.
3.
Justin. He is someone that shares his it knowledge with me, and vice versa.
4.
I wouldnt say I have a favorite co-worker/boss but I was able to work well with everyone I worked with as part of a team.
5.
My colleague in the department who helped me in formulating strategies and helped me in organizing different events.
6.
I would say my supervisor at home depot she was always one to let you know when you were preforming the job duties correctly and would let you know how to improve in areas where you werent preforming to the best of your abilities.
7.
My General Manager in Future was a great person with extraordinary leadership skills and sales technique.
8.
My favourite boss was someone who I had a personal connection with, and easy to work with.
9.
Ya, I had seen many of my co-workers in my work place but remembering of one is too rare because of some extra qualities and apporach is not that much eassy. I met rakesh same like that qulaities.
10.
Maxine launda. She is great with working with me and others about schedule changes and we love to play jokes on each other and have fun while working.
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17. Some say a bank teller has an easy job, do you get offended by that?
Best Answer
No, I believe what may be viewed as easy be one person could be viewed as difficult to another.
2.
No, handling money is fun but counting and tabulating are not.
3.
No, If I here someone says that I will just ignore it and I will not take it personal.
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18. How well do you know online banking?
Top Answer
Online banking is the same as going into the bank to carry out a particular task only its alot safer and easier.
Second Best
This is an area where I need improvement and I am very happy to learn more about online banking.
3.
Pretty well. I use the online banking service myself about everyday.
4.
I have some experience and would like to learn more about it.
5.
I know almost all the features wich are in most of the use by the bank customers.
6.
I do not know much about online banking at this time.
7.
It will very useful, it will save customer time he can do his transactions in on line within seconds, transfer funds, make a payments, e statements, cheque book request, transaction details, new cards, but need to use virtual key board while login it will be secure.
8.
Online banking easy time saving process which we can transfer funds, request for cheque book, e statements, making payments of bill like our day to day life, dd request, card damages or losts and other trading this all we can do from online.
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19. If you were CEO of your last banking company, what would you change?
Best Answer
The working hours they were too short and clients wanted more time.
2.
I would give my employees a small raise an d offer employee appreciation cards.
3.
I have no idea only because this will be my first bank job.
4.
Place more ATM machines near most of the student residences.
5.
Although I have not worked in a bank, I can relate this to another company. I would step up the training services. I think it is important to train employees properly to ensure they understand their duties before they are to work in the field alone.
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20. What is your education background?
Best Answer
I graduated Centennial High School in 2013, then attended CWI in fall for a year.
2.
I am currently final year student at University of London(Hons:) and on course to graduate in May 2015
3.
Was studying at the University of Cape Town during the years 2013 and 2014
4.
I graduated from high school and much of my experience is from on the job training.
5.
I just graduated from Boise State University with a bachelors degree in Exercise Science. I grew up in the valley. I lived in eagle and went to eagle high school.
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21. Do you hope to move up as a bank teller into another position within the bank?
Best Answer
Yes my hope is move up to the executive level to be a direct or driver of the company my self.
2.
Yes I believe in any career you have to begin at the bottom to gain expereince and knowledge to work your way up inside the company.
3.
Yes, because a teller is the start point of career in a bank and as experience is obtained, Ihope to climb the ladder up to a more important position.
4.
I definitely do. I like to strive to make myself better. Learning and growing as a person and employee is something that I always try to do.
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22. How well do you think on your feet?
Best Answer
I am very quick on my feet, sometime people have immediate needs where to you have to think quickly to find a solution.
2.
I am a very quick thinker. I am a great problem solver and I prioritize excellently.
3.
Quick and effectively without answering or suggesting solutions I do not no the answers to.
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23. Tell me a time when you had to handle something drastic, but no one was around, how did you do it?
Top Answer
Left alone to supervise the restaurant until more staff were due to arrive, when a man collapsed on the floor. Stopped what I was doing, and put the man in the recovery position and asked his partner if he had an allergies or illness. Rang for 999 and for my manager to come to work early, while I asked one of the customers to stop people from entering the premises and keep an eye out for the ambulance, while I tried to keep the wife calm and ensure the collapsed man still had a pulse.
Second Best
I bealive in working in a challenging environment where ezch scenario is tretd in its way.
3.
Made the best of it based on what skillset I already had.
4.
One time I had to deal with something drastic waswhn there was a pyugurt spillage and obviouly the clearners were around and I couldnt wait incase a customer came and got seriously hurt I quicly went and got a yelow hazrd sigh and some paper towels and cleaned it.
5.
When a client was really upset on the phone and was using abusive language, I calmed down and explained softly the banks procedure.
6.
I stayed calm so that I can try to assess the problem and see the way to solve it on my own.
7.
Used my best knowledge and information and training that I had at hand and did not stress nor cave in to pressure.
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24. What sales techniques did you employ at your last bank to push customers to opening up CDs or any other banking options?
Best Answer
One of the best techniques is mouth talk because showing one add is more promt than mouth talk by telling less then 2 minutes he will get clear idea about that banking options.
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25. Tell me about your cash handling experience.
Top Answer
I had cash handling experience working at Jcpenney. I have opened and closed the registers counting the amount of cash that is in the register. I check customers out and run credit cards and customers that pay with cash. I give the customer the correct amount of change back if necessary.
Second Best
Working as a supervisor I was required to cash up the daily takings every evening after the restaurant closed. I would have to reconcile receipts and make sure the PDQ readings would match up with the receipts from the til. Had to count the money in the til before and after every shift, to ensure the cash float was always the same. Had the responsibility of being in charge of petty cash, and had to record any money going out to buy items for the business. General cash handling, when taking money from customers and giving them the correct change.
3.
I used to work as a retail assistant which involves doing cashier operations. I have handled both cash and card transactions from there.
4.
I was a part of cas operations there I was handling the same.
5.
While working at myers I processed sales frequently using cash and cards. I have never had an issue with my cash handling and was frequently required to tally up the tills at the end of the day.
6.
Initially its was difficult but later on I cope with the difficulty.
7.
I have been a cashier for a total of about 2 years. I worked overnights in spokane at a walmart where I was conssitently recieving money for items purchased and returning the cash the customer was due. I also cashed checks and accepted payments for credit cards through the business. While at home depot I preformed a lot of the same job functions just not the check cashing.
8.
I handled cash whilst working at Selfridges, at the end of each shift I would cash up the till, sometimes more than one till on occasion, and leave an 80 float for the next day, count the rest of the takings and take it down to the cash office.
9.
I have worked as both a senior tax analyst and an insurance analyst reviewing and paying both large real estate tax bills and insurance premiums. I also have previous experience as a cashier.
10.
At mt current job I do the deposit and count the drawer. At kum & go I had to count three drawers and in the past I have had to count the drawer and put the money in the safe.
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