Top 25 Dunkin Donuts Interview Questions

Why will you make a great employee at dunkin donuts?
Best way to prepare for your Dunkin Donuts interview starts here. Practice over 30 Dunkin Donuts Interview Questions.

  Dunkin Donuts

When it's time to make the donuts, this is where you'll find the supplies. Dunkin' Donuts Northeast Distribution Center is one of several member-owned cooperative distribution hubs serving Dunkin' Donuts and Baskin-Robbins franchisees around the country. The company supplies thousands of store locations in New England and upstate New York with ingredients and other food products, as well as restaurant equipment and supplies. The cooperative was founded by owners of 250 Dunkin' Donuts franchis...


Interview Questions and Answers List

1. Why will you make a great employee at dunkin donuts?
Best Answer
Great guest service and leadership skills. Pride in my job performance
2.
I am hard working, I learn quickly, and I always try my best.
3.
Because I highly believe in customer service and I have pride in my job performance/ work ethic.
4.
I am always a hardworking and diligent worker, and I care for those around me, so I will be doing my best to make sure that I serve customers and put a smile on their faces.
5.
I enjoy serving people and i think this job will allow me to do what I like best serving others.
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2. Where do you see yourself in five years?
Best Answer
Graduating from a good college and finding a career within the industrial arts field.
2.
I see myself in college working hard to get my teaching degree.
3.
Finishing college to become a pediatric nurse.
4.
I see myself in a position with more responsibility.
5.
I see myself working towards or having my Ventiaty medical degree and being very successful in the feild.
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3. Name your three best qualities?
Best Answer
Iam rule and rigulatino the canpany.
2.
fast pace friendly hard working
3.
Organized, punctual, friendly.
4.
Punctual,Very Responsible and hard working
5.
Punctual, conscientious, and honest.
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4. Would you say you are a sociable person?
Best Answer
I am a very sociable person, I love meeting new people.
2.
Yes. One of my close friends told me that I seem to enjoy the best of both worlds because I enjoy trying new things, gaining new experiences and meeting new people.
3.
I think many people would say I am very sociable. I have alot of friends and I enjoy going out with my friends from time to time. I am a very east going person
4.
I would say I am a sociable person. I like meeting new people and thrive in a chaning enviornment.
5.
Yes i am very sociable.
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5. How often do you give an A plus effort while working?
Best Answer
When working, I always try to give an A effort. In school and out of school, if I do not try my absolute best, I know that things will have a bad outcome, or it won't be as good as I thought. Therefore, if I don't try my best, I might not even try at all.
2.
99% of the time.
3.
I always give everything I have into whatever I am working on. I pride myself in being able to work hard and get great results because of my work ethic.
4.
100%
5.
staying postive and friendly and smile
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6. If I called your previous employer, What would he say about your work performance?
Best Answer
They would say that I was a diligent worker that always looked for something to do when it was slow. They would also say that I was very easy-going and was under control during the busy hours.
2.
They would say that I am a working machine.
3.
He would say that I did a great job with keeping things organized and tidy.
4.
That I am hardworking and diligent as well as punctual.
5.
He would say that I am a diligent worker who prides herself in job performance and who strongly believes in collaborative work/ team work.
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7. What is your favorite donut?
Best Answer
Jelly Filled.
2.
I like boston cream and jelly donuts.
3.
Boston cream.
4.
Boston creme.
5.
Chocolate frosted with sprinkles..
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8. If you find a problem going on with two different employees, what would you do?
Best Answer
Tell the manager and not get in it.
2.
Not get involved and ask them to take it up with the manager.
3.
I would report it to a supervisor or a manager to resolve and not get involved.
4.
Its not my business but i can tell them to see the manager.
5.
Contact my store supervisor or manager that is on duty that day.
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9. How many different donuts do we sell?
Best Answer
35 different donuts.
2.
I have heard that there is like 52 different kinds. Some for special holidays and seasons its fun to see the new one come out.
3.
From what I understand, there are 52 total, but it daily it depends.
4.
I really dont know but there are soo many different flavors.
5.
You sell 52 different donuts.
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10. Do you find our coffees to be delightful?
Best Answer
Yes my favorite actually.
2.
Yes I really the coffee your company serves. The coffee taste really good with the donuts.
3.
Yes, Dunkin donuts is my favorite place to get coffee because of how great they taste.
4.
Outgoing, determined, and responsible.
5.
Yes they are great and are a good price.
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11. Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
Best Answer
Iwill prioritize the urgent work.
2.
While in high school I took multiple advanced placement corses. I endend up with a lot of work to complete all due on the same day. I just wrote down everything that needed to get done and then went through to see which tasks would make a big differnce and which ones I could come back to if I had time after the bigger tasks.
3.
Sometimes at school, the workload gets overwhelming so I have to stop doing as many things for fun as I'd like to and focus on school work. It's all about the to-do list for me. I find it really helpful.
4.
In order of what was most important. Smaller jobs that didn't effect as many items I gave less time.
5.
At school I had a lot of assignments to do so I made sure the unessceary stuff was out of the way and focused on the important stuff.
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12. How will you deliver donuts with smiles even if you are extremely busy?
Best Answer
stay fast pace and make sure i make no mistakes
2.
Stay alert be sure no one steal the dunkin donuts!!!
3.
Be extremely fast paced , friendly and make sure the customer is satisfied.
4.
Just because you are busy doesnot mean you cant smile. If you smile the customers will be happier and they will not mind waiting. Just get it done. Say thanks you waiting and have a nice day.
5.
Make sure the order is right and stay on a fast yet steady pace.
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13. Tell me about a time when it was better to be agreeable in a situation rather than continue the arguement.
Best Answer
When a customer claims to have been given the wrong item (that type of thing).
2.
Honestly I have never been in that type of situation
3.
With a teacher I got into a debate but it was easy to back down.
4.
With the lab girl, rather than get angry with her treatment of the animals it is better to agree and offer to do it for her.
5.
The customer is ALWAYS right comes to mind.
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14. Describe a time when you had to sacrifice quality to complete a job?
Best Answer
One time that I had to sacrifice quality to complete a job was on a school project in which I procrasnated. I learned to never procrastinate because the final product is not the best it should be or could be.
2.
Working in groups.
3.
When writing letters if there were a lot I didn't proofread them all closely.
4.
When my friends wanted to spend sometime together and I already promised to volunteer to help younger children.
5.
When I wanted to go to the movies with friends but I had a big project to do.
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15. Why should we not hire you?
Best Answer
I am a team player and motivator. I show initiate on and off the job. I am willing to work flexible schedules and overtime. If you company is not looking for someone who is willing to go the extra mile then I should not be hired.
2.
In the fall I will be returning to campus again fulltime and my availability will be changing from 6 days a week to 3 days a week. (this was not the first mention of me cutting my availability down to friday through sunday once the fall came and I was still hired.)
3.
Great leadership akilla.
4.
You should hire me.
5.
You should.
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16. How much do you enjoy our donuts?
Best Answer
A fair amount. I don't eat many but when I do I'm always satisfied.
2.
I enjoy them a lot I come every other morning on my way to school.
3.
I enjoy donuts, but I do not have them often.
4.
I love a good donut, especially because I have a sweet tooth.
5.
I really love them. But I like to save them for special treats on it would be bad for my cholesterol.
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17. Tell me about the Dunkin difference?
Best Answer
Dunkin has a wide range of drinks from caffeinated to non. Different types of breakfast sandwiches and bakery. It's a nice environment.
2.
The Dunkin Difference is quality coffee at an affordable price, brewed consistently.
3.
The dunkin difference is the freshly brewd coffe they serve to billions of costumer each year
4.
The Dunkin difference is the amazing fresh brewed coffee and other cofee products avaible to customers. These products are un like any other coffee shop in that they are made to perfection with the customer in mind.
5.
Fresh brewed coffee at an affordable price.
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18. What would you do if a coworker asked you to help you steal?
Best Answer
Turn the employee in
2.
I would tell them no and that if they were to steal i would report them right away to management.
3.
Tell a manager.
4.
I would say absoluetly not and go to the manager.
5.
Decline and report the information to a manager.
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19. How many dunkin donuts stores are there worldwide?
Best Answer
10,803 stores worldwide. There are also 7,015 franchise restaurants in 36 u.s. And 3,065 international shops in 32 countries.
2.
I believe that there are roughly 10,000-11,000 Dunkin Donuts stores worldwide.
3.
As of 2011 there are 10,083 Dunkin Donuts worldwide.
4.
Am I expected to know?
5.
16000
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20. Why do you want to work at Dunkin Donuts?
Best Answer
I want to work at Dunkin Donuts to experience enjoyment and job satisfaction.
2.
This would be my first job and i would like to start earning my own money.
3.
I'm planning to go to college once I graduate, so I need to save money up for it, and plus, I love coffee and I'm very sociable, so it made sense to apply here.
4.
Because i think i would be the perfect canidate to work here im good with getting along with people.
5.
i belive this a great oppority for me. because i want to work at a place where they a good evermit like this here you are belive in treat every one with respect that go to show me that. the atomphere is prostive
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21. How many customers does dunkin donuts serve per day?
Best Answer
I think more than a million donuts serve per day to serve, because donut is the one product highlights of our selling from the costumer.
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22. How do you expect to make a difference at Dunkin Donuts?
Best Answer
I would made a difference at Dunkin Donuts by being the dedicated worker that worked their best at making a smile on the customer's face and having fun while doing it to make a good environment for everyone.
2.
I can make a difference with the customers and not to forget the workers im good at my job and when i start it i dont finish untill im done.
3.
I am a very enthusiastic person. With my positive attitude towards work, I will be able to give the customers the best that they deserve. Also, I am a very dedicated person. I always put my 110% into everything I do. With both these characteristics, I hope to bring a change or difference at Dunkin Donuts.
4.
I am a very energetic and happy person. I believe I would make a difference by providing excellent service to every customer that comes in the the store.
5.
Because of my personal experience and open minded perspective I will be able to facilitate customer satisfaction. Once the customer is happy the company reaps its reward.
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23. How can I trust you not to steal?
Best Answer
i dont steal i dont have a history of stealing
2.
Im getting paid for my work there is no point.
3.
Stealing is against my religion and i would never do that.
4.
Honest and believe.
5.
For me it is morally wrong and I would never do that,
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24. Why do you think you will like working at Dunkin Donuts?
Best Answer
I believe I would have an enjoyable time at Dunkin Donuts because of the way the company focuses on customer and employee satisfaction.
2.
Customer service. I plan on being apart of a industry with strong customer service, which help further improve my communication skills, but overall help me interact with people from all backgrounds.
3.
The fast-paced environment is something that I love. I love having something to do constantly and DD can accomplish that.
4.
I enjoy working with people and because Dunkin Donuts is a Family environment business.
5.
Because every time I come to dunk in donuts I get great customer service.
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25. would you say you are a sociable person ?
Best Answer
I would say so, I love meeting new people and am enthusiastic in social situations.
2.
i would say i am pretty sociable b/c i am always trying to meet new people
3.
Yes i would say that i am socialble because im always trying to meet new people.
4.
Yes, I would say I'm sociable because that's the only way to get to know people and become associated with your surroundings.
5.
Yes. I enjoy new experiences and getting to know people.
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Headquarters
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Revenue
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Twitter
Contact Url
Founded
Canton, MA
DNKN
7 Billion
60,000
1950
Dunkin Donuts Pros
Pro #1:
When working at Dunkin Donuts, you'll gain people skills, like knowing how to react with customers and smiling even when things get stressful. You'll also learn how to work in a fast paced environment that may help you improve your fast thinking.
May 3, 2012
Pro #2:
It will improve your customer service skills. learn how to work fast.
May 28, 2012
Pro #3:
Being able to make great coffee and serve great people each day
Jul 3, 2012
Pro #4:
Getting to smell the brewing coffee.
Jul 19, 2012
Pro #5:
The pros for working at Dunkin Donuts is that you get to be a team player and cater to your customer's needs. You also get better at customer service
Sep 21, 2012
Pro #6:
Team player effort and friendlinesss.
Oct 31, 2012
Pro #7:
I see myself five years from now in a position of more responsiblilities..
Oct 31, 2012
Dunkin Donuts Reviews
May 22, 2014
Why you left
Well reecently after starting my job, I applied for the college and now my classes clash with my old schedule.
Job Duties
My duty was to take the orders and help customers with any inquieries.
Preparation
I think my communication skills got even better than before and I know that I can easily help the customers feel welcome.
Was this Review Helpful? Yes / No
Jul 9, 2014
Cons
I dislike the lack of advancement opportunities. I want to grow in a company and not remain in a position that takes away from what im able to achieve.
Job Duties
Listening attentively, following and completing orders accurately,
Preparation
Dunkin definitely prepared me by getting to know our customers , handling fast paced enviorment, working with the public, providing them with information about our products and helping them make a purchase.
Was this Review Helpful? Yes / No
Jul 20, 2014
Pros
My co-workers. They made me feel compfortable in the environment, because I was new and had no experience at any dunkins franchise so they welcomed me with warm hugs.
Job Duties
Stocking, cashier, cleaning, making coffees, making sandwiches.
Was this Review Helpful? Yes / No
Sep 4, 2014
Cons
Having to work with teenagers who are not motivated to their best.
Job Duties
I was a shift leader and would delegate tasks to crew members and make sure that all tasks were completed in an orderly fashion.
Preparation
It taught me how to be more responsible and how to map out tasks in a more organized way.
Was this Review Helpful? Yes / No
Sep 11, 2014
Job Duties
Cleaning the store, using the cash register, stocking up the fridge, making drinks and serving customers and occasionally supervising the floor staff when the manager is in the kitchen.
Was this Review Helpful? Yes / No
Oct 8, 2014
Job Duties
As a shift leader my duties was cleaning, stocking, making food, working the drive-thru and cashier.
Summary
When I was younger I loved this job.I would meet new people everyday and make great friends. And still continuing. I never new so many different donuts. But I sure know every donut name (laughing). You get to taste, bake, and decorate different times of donuts and fancy sweets! But I am ready to move on to something different,
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