Top 25

Dunkin Donuts Interview Questions

1. What are your skills?
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Dunkin Donuts is headquartered in Canton, MA. The company has been in operation since 1950 and has yearly revenues of 7 Billion with approximately 60,000 employees. Dunkin Donuts is a publicly traded company, trading under the symbol DNKN. Follow Dunkin Donuts on twitter at @DunkinDonuts. Read about the company culture, corporate mission, and discover any job openings at Dunkin Donuts, by visiting their career page. If you need help finding more information about Dunkin Donuts, visit their website.

Dunkin Donuts Interview Questions

2 of 25

Give me an example of how you delivered excellent customer service at your last position?

User Submitted Interview Answers

1.
I delivered EXCELLENT customer service by being observant and staying one step ahead without having to be asked.
 
2.
I smiled and makes sure every customer was satisfied.
 

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Question
#3 of 25

Why will you make a great employee at dunkin donuts?

User Submitted Interview Answers

1.
Great guest service and leadership skills. Pride in my job performance
 
2.
I am hard working, I learn quickly, and I always try my best.
 

Question
#4 of 25

How often do you give an A plus effort while working?

User Submitted Interview Answers

1.
When working, I always try to give an A effort. In school and out of school, if I do not try my absolute best, I know that things will have a bad outcome, or it won't be as good as I thought. Therefore, if I don't try my best, I might not even try at all.
 
2.
99% of the time.
 

Interviews at Dunkin Donuts

Question
#5 of 25

Do you find our coffees to be delightful?

User Submitted Interview Answers

1.
Yes my favorite actually.
 
2.
Yes I really the coffee your company serves. The coffee taste really good with the donuts.
 

Question
#6 of 25

Where do you see yourself in five years?

User Submitted Interview Answers

1.
Graduating from a good college and finding a career within the industrial arts field.
 
2.
I see myself in college working hard to get my teaching degree.
 

Dunkin Donuts

When it's time to make the donuts, this is where you'll find the supplies. Dunkin' Donuts Northeast Distribution Center is one of several member-owned cooperative distribution hubs serving Dunkin' Donuts and Baskin-Robbins franchisees around the country. The company supplies thousands of store locations in New England and upstate New York with ingredients and other food products, as well as restaurant equipment and supplies. The cooperative was founded by owners of 250 Dunkin' Donuts franchises in 1982. Both the Dunkin' Donuts and Baskin-Rob...

Question
#7 of 25

If I called your previous employer, What would he say about your work performance?

User Submitted Interview Answers

1.
They would say that I was a diligent worker that always looked for something to do when it was slow. They would also say that I was very easy-going and was under control during the busy hours.
 
2.
She would definitely tell you about my diligence, honesty and punctuality. That I always worked hard and made sure she was up to date on my schedule.
 

Dunkin Donuts Pros

1. Being able to make great coffee and serve great people each day July 3rd, 2012

2. Getting to smell the brewing coffee. July 19th, 2012

3. The pros for working at Dunkin Donuts is that you get to be a team player and cater to your customer's needs. You also get better at customer service September 21st, 2012

Question
#8 of 25

Name your three best qualities?

User Submitted Interview Answers

1.
Iam rule and rigulatino the canpany.
 
2.
fast pace friendly hard working
 

Question
#9 of 25

What is your favorite donut?

User Submitted Interview Answers

1.
Jelly Filled.
 
2.
I like boston cream and jelly donuts.
 

Question
#10 of 25

What does America run on?

Question
#11 of 25

How many different donuts do we sell?

User Submitted Interview Answers

1.
35 different donuts.
 
2.
I have heard that there is like 52 different kinds. Some for special holidays and seasons its fun to see the new one come out.
 

Question
#12 of 25

How will you deliver donuts with smiles even if you are extremely busy?

User Submitted Interview Answers

1.
stay fast pace and make sure i make no mistakes
 
2.
Stay alert be sure no one steal the dunkin donuts!!!
 

Question
#13 of 25

Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?

User Submitted Interview Answers

1.
Iwill prioritize the urgent work.
 
2.
While in high school I took multiple advanced placement corses. I endend up with a lot of work to complete all due on the same day. I just wrote down everything that needed to get done and then went through to see which tasks would make a big differnce and which ones I could come back to if I had time after the bigger tasks.
 

Question
#14 of 25

Tell me about the Dunkin difference?

User Submitted Interview Answers

1.
Dunkin has a wide range of drinks from caffeinated to non. Different types of breakfast sandwiches and bakery. It's a nice environment.
 
2.
The Dunkin Difference is quality coffee at an affordable price, brewed consistently.
 

Question
#15 of 25

How much do you enjoy our donuts?

User Submitted Interview Answers

1.
A fair amount. I don't eat many but when I do I'm always satisfied.
 
2.
I enjoy them a lot I come every other morning on my way to school.
 

Question
#16 of 25

Why should we not hire you?

User Submitted Interview Answers

1.
I am a team player and motivator. I show initiate on and off the job. I am willing to work flexible schedules and overtime. If you company is not looking for someone who is willing to go the extra mile then I should not be hired.
 
2.
In the fall I will be returning to campus again fulltime and my availability will be changing from 6 days a week to 3 days a week. (this was not the first mention of me cutting my availability down to friday through sunday once the fall came and I was still hired.)
 

Question
#17 of 25

How many dunkin donuts stores are there worldwide?

User Submitted Interview Answers

1.
10,803 stores worldwide. There are also 7,015 franchise restaurants in 36 u.s. And 3,065 international shops in 32 countries.
 
2.
I believe that there are roughly 10,000-11,000 Dunkin Donuts stores worldwide.
 

Question
#18 of 25

What would you do if a coworker asked you to help steal?

User Submitted Interview Answers

1.
Turn the employee in
 
2.
I would tell them no and that if they were to steal i would report them right away to management.
 

Question
#19 of 25

How would you deal with an angry customer while you were busy completing tasks?

User Submitted Interview Answers

1.
Take care of the guest first with a smile
 
2.
Fix what they are complaning about.
 

Question
#20 of 25

Do you have any friends or relatives that work at Dunkin Donuts?

User Submitted Interview Answers

1.
no
 
2.
Ask the customer what the problem is and if I cannot solve it for him ask a manager.
 

Question
#21 of 25

Do you follow our twitter account?

User Submitted Interview Answers

1.
No I am never on twitter, I like working with people face to face.
 
2.
I do not, because I do not have a twitter.
 

Question
#22 of 25

How can I trust you not to steal?

User Submitted Interview Answers

1.
i dont steal i dont have a history of stealing
 
2.
Im getting paid for my work there is no point.
 

Question
#23 of 25

Why do you want to work at Dunkin Donuts?

User Submitted Interview Answers

1.
I want to work at Dunkin Donuts to experience enjoyment and job satisfaction.
 
2.
Dunkin Donuts is a reputable company that prides themselves in customer service and charity and community affairs. I believe that is truly exemplary and I would love be associated with a company that values humanitarianism and service.
 

Question
#24 of 25

How many customers does dunkin donuts serve per day?

User Submitted Interview Answers

1.
I think more than a million donuts serve per day to serve, because donut is the one product highlights of our selling from the costumer.
 
2.
About 3 million people per day.
 

Question
#25 of 25

Why do you think you will like working at Dunkin Donuts?

User Submitted Interview Answers

1.
I believe I would have an enjoyable time at Dunkin Donuts because of the way the company focuses on customer and employee satisfaction.
 
2.
Customer service. I plan on being apart of a industry with strong customer service, which help further improve my communication skills, but overall help me interact with people from all backgrounds.
 
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