How to Answer: How do you communicate with parents and guardians?
Advice and answer examples written specifically for a Youth Program Director job interview.
3. How do you communicate with parents and guardians?
How to Answer
When working with youth you must remember that generally they won't tell their parents or guardians the information they need to know, so it is the staff's job to keep them informed. There are many different ways to communicate to parents/guardians- the most common way is verbally. It is important to remember that everyone has busy lives and you may want to have a back up to remind them of the information you need them to remember.
There are tons of different ways to communicate with families- newsletter (paper or email), texting, apps, mail, etc. The interviewer doesn't need to hear about all the different ways that you reach out, but they want to know that you have more than one way to reach the family.
Written by Cassandra Bates on December 2nd, 2019
Answer Example
"Even as a director, I like to see each family at least once a week to check in with them, which isn't always possible depending on the size of the center. I also have made a monthly newsletter at my past center, I would have any updates on it and also upcoming events for the month. I've also heard center using apps to keep in touch with families as well, but I haven't used it before."
Written by Cassandra Bates on December 2nd, 2019