When working with youth you must remember that generally they won't tell their parents or guardians the information they need to know, so it is the staff's job to keep them informed. There are many different ways to communicate to parents/guardians- the most common way is verbally. It is important to remember that everyone has busy lives and you may want to have a back up to remind them of the information you need them to remember.

There are tons of different ways to communicate with families- newsletter (paper or email), texting, apps, mail, etc. The interviewer doesn't need to hear about all the different ways that you reach out, but they want to know that you have more than one way to reach the family.