"I think one of the most crucial aspects of this role is putting together strong teams. Having a strong team helps ensure that there will be collaboration and trust between team members. But sometimes, even in the case of an amazing team, two people will butt heads and not get along. My goal is to identify this sort of strife quickly and address it immediately before it festers. I also always meet privately with the people in question so that they can air their grievances openly without team judgment. I then encourage and help create an action plan that focuses on compromise. It's not about one person being right and the other being wrong; it's about understanding the difference of opinions and finding common ground so we can move forward."