How do you control and prevent 'scope creep'?
Scope creep refers to the goals of a project changing as it progresses. The problem with scope creep is that it can cause the project to go outside of its budget and timeline. As a project support officer, you will need to know how to recognize and handle scope creep. If possible, give the interviewer an example of a time when you dealt with this issue.
"With larger, more complex projects it sometimes feels like scope creep is inevitable. Many times as you're working through the project, client feedback causes goals to shift and change. In order to control this, I keep strict track of the various stages of the project and what the smaller tasks and goals are. When feedback comes in that will add to these tasks/goals, I make sure to clearly communicate with the client about how this will potentially change the timeline and cost of the project. They can then decide if they want to move forward in this area or not. It's all about transparency and being straightforward about how changes to the project scope will affect the project budget and deadline."
