How can you tell when a project goes off track? What do you do to get it back on track?
It's imperative that a project support officer assist the project manager in tracking and monitoring the progress of projects. The interviewer wants to know how you keep tabs on a project to ensure it's progressing as it should and what you would do if things start to go awry. Discuss the tools and methods you might use to do this.
"Whenever I'm involved in a project, I always insist that we start by defining the project's scope, which includes our goals. I make sure that this information is freely available and that everyone knows what is expected of them. I also work with the project manager to develop benchmarks for each stage of the project so as it progresses we can see how we're doing. If at a certain stage we don't measure up to where we should be according to the benchmark, at that point I quickly tackle and resolve the issue so we can get right back on track."
