Practice 30 NHS interview questions covering values-based scenarios, patient care priorities, and working under pressure.
Question 12 of 30
Why the Interviewer Asks This Question
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Experienced
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
The interviewers will ask situational questions like this one to see how you respond to issues in the workplace. How you answer gives the interviewers insight into your communication, leadership, conflict resolution, and problem-solving skills. Let the interviewers know how you would handle this situation. Everyone is different, so there is no right or wrong way to answer this question.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"What I would do depends on how my colleague's tardiness affects me. If their delay causes me more work because I have to take up their slack, I will address their lateness the first time they are late. I would ask them in private why they were late, showing that I was genuinely concerned and wanted to help in any way I could. If my colleague's consistent lateness didn't affect me, I would not say anything since that is my supervisor's job to address the issue."

Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.
"If their tardiness were impacting our team, I would ask them to have lunch and try to connect with them to better understand if they have something going on in their personal life to cause them to be late. Perhaps they are having transportation issues or haven't found a better route to get to work. I would express my genuine desire to help them understand the impact it has on our team and try to offer support or solutions to whatever it is that's causing them to be late. As a more senior employee, I could help coach them on how to have a conversation with their manager if it were a situation where they needed to attend a doctor's appointment and flex their schedule or needed to temporarily modify their schedule until they got their affairs in order. If the behaviours continued and negatively affected our team, I would approach my manager to ensure they were aware of the situation."

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Written by Krista Wenz
30 Questions & Answers • NHS

By Krista

By Krista