How do you expect to make a difference at the NHS if hired?
The interviewers want to hear that you are looking forward to working at the NHS and have thought about how you can make a positive impact while working there. Think about what kind of impact you could make. Possible things that come to mind are:
- Creating a favourable environment for patients by smiling, asking them how their day is going, and providing them with excellent service
- Building business relationships with your colleagues so everyone looks forward to coming to work each day
- By having a positive attitude and mentoring others
Whatever comes to mind that you are passionate about, share it with the interviewer!
"I expect to make a difference at the NHS by bringing my six years of patient care knowledge and expertise to your company and providing the service you expect from your team members. I always come to work with a smile and a positive attitude, which rubs off on those around me. I have a strong work ethic, solid communication skills, and an excellent work history with few excused absences. I love what I do, and I look forward to this opportunity to finish out my career with the NHS."
"As a new team member, it would be important for me to first understand what some of the current challenges and gaps are to determine where I could make an impact within the organisation. I would start by building relationships and integrating with the team through collaboration and onboarding so that I could better understand what is working well and where I would have the opportunity to make a difference. On a more personal tone, I know that I could make an immediate impact on patient care by providing exceptional customer service and positive experiences with patients I encounter as well as their caregivers."
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