NHS Mock Interview

Practice 30 NHS interview questions covering values-based scenarios, patient care priorities, and working under pressure.

Question 13 of 30

Have you ever suffered a setback or failure? If so, how did you handle it?

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Krista Wenz
Krista Wenz

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.

The interviewers realize that no one is perfect. They ask this question to determine if you are self-aware and can acknowledge a failure. The interviewers also want to hear how you responded to the setback and what you did to resolve it. Give an example of a setback or failure, but spend more time on the resolution than the setback. Using the STAR format is an excellent way to formulate your response to this question. STAR stands for Situation, Task, Action, and Result. Briefly describe the situation, explain what you were supposed to do, what went wrong, and the result.

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