How do you build trust and rapport with patients or clients?

"I like to start by making small talk and finding common ground or interests. I have found that it's easier to gain a patient's trust and build that relationship when you can establish something in common. During my intake, I make sure that I ask appropriate questions so that I can incorporate the patient's cultural, ethnic and religious preferences as we develop their nutritional plans. I find that patients appreciate this, and by asking inclusive questions, they are often more comfortable and easier to continue interviewing."

As a dietician with the NHS, you must be able to build and maintain relationships with your patients. Patients may be nervous or reluctant to work with the dietician, especially if they have recently received a new diagnosis that requires significant lifestyle changes. Consider soft skills that would be helpful in this role, like actively listening, being empathetic, encouraging, self-aware, collaborative, and compassionate. Demonstrate ways that you go about gaining the trust of your patients.