How do you protect confidential data?
All employees at the NHS must be knowledgeable about when and how to protect sensitive or private information. Demonstrate your understanding of the importance of protecting patient information in the workplace and consider ways you ensure patient information is not left in public places or stored inappropriately. Perhaps you speak in a lower voice when relaying confidential information, so other patients don't overhear, or maybe you lock your computer anytime you leave your workstation. When responding, give an overview of your experience in healthcare protecting this type of data and examples of ways you ensure patient information is safe.
"During my time at University, I learned a lot about protecting patient information. If I were to use a laptop in my future role, I would ensure that I kept it locked when not in use and use a password that could not be easily guessed. If I were in the office, I would make sure that all patient files were properly stored in a locked area of my desk or file cabinet, and if I were making phone calls with private information, I would ensure that others could not overhear."
"I do a lot of zoom sessions, so I always make sure that I send the meeting invitations with a passcode to reduce the risk of someone else accessing our meeting. If we're in the office, I ensure that my door is closed and that all patient files are stored appropriately and kept from public view. Lastly, I only share patient information with those authorized, whether that be family and friends or other healthcare professionals."
