Tell me about your communication style and skills.
Effective communication is an important skill to possess to be successful as a dietician with the NHS. You may work with a diverse patient group, so demonstrate your ability to be flexible in your style and connect with those with various backgrounds and ages. Think about how you share feedback, listen to others, show empathy, and communicate verbally and nonverbally to individuals and groups. Speak in detail about your communication style and give specific examples.
"During my apprenticeship, I was at a clinic that focused on gastrointestinal disorders and illnesses. I participated in many intakes and assessments and found it critical to actively listen and communicate with patients during this time. There are a lot of questions to be asked, so as I did that, I would listen to their responses to know when to inquire further to uncover more information, history, symptoms, or patterns. When communicating, I focus on educating and informing patients in a meaningful way while showing empathy and concern for their condition or problems."
"The ability to actively listen is critical as a dietician. Often, I ask a lot of health history and lifestyle questions, and it's a balance between making eye contact and making sure there is that human interaction, all while documenting their responses on my computer. I demonstrate active listening skills by periodically repeating information back for confirmation and by asking probing questions when I'm unclear or need more information on something they've said. I'm able to communicate effectively through verbal speaking and interactions. I can also pick up on non-verbal cues and body language to help me better understand how a patient feels. If they are tense or not making good eye contact, I know they may be nervous or reluctant. It's extremely important to possess strong communication skills when working with patients of all ages."
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