Medical Laboratory Technician Mock Interview
Practice 40 Medical Laboratory Technician interview questions covering quality control, instrumentation, and lab safety protocols.
Question 4 of 40
If a test system deficiency was discovered or suspected, how would you handle the situation?
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Example Answer
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Community Answers
Heather Douglass has over 20 years of experience as a Career Coach, Recruiter, and HR Specialist. Much of her experience is as a Technical Recruiter in the healthcare industry.
Ensuring that there are no deficiencies in the testing system is crucial for giving accurate test results. If a deficiency is suspected or discovered, it is your responsibility to make sure that the appropriate staff are notified and the test is run again to assure accuracy before reporting results. Take this time to let the interviewer know that you are familiar with maintaining auditing worksheets, quality control records, and preventative maintenance records. Letting the interviewer know that you are proficient in the administrative portion of being a laboratory technician will be an added plus to the interview.
Heather Douglass has over 20 years of experience as a Career Coach, Recruiter, and HR Specialist. Much of her experience is as a Technical Recruiter in the healthcare industry.
"If I were to suspect or discover a test system deficiency, I would notify my supervisor right away. Lab results are of great importance in the diagnosis of a patient. Because of this, it is important for me to follow through with all system checks in a timely fashion and to report any discrepancies as soon as they are suspected. Having a slight delay in reporting results is better than overlooking something that could give inaccurate results and result in the misdiagnosis of a patient."
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"During my training, I was instructed regarding the importance of maintaining the integrity and accuracy in the systems that we work on as lab techs. If I ever found a problem, I wouldn't hesitate to let my supervisor know of the issue."
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"As the lead tech on night shift with my current employer, I am the person that deficiencies get reported to. I have been through several trainings on simple maintenance of a lot of our machines in our lab and I have a specific protocol to follow should an issue be found. It is imperative that I am timely on these responses."
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Anonymous Answer
I assume the correct action is to notify the supervisor at the time as well as notify my coworkers of the deficiency so that they are also aware. Since I am not entirely sure, I would like to learn the correct action during this type of situation.
Rachelle's Feedback
Your answer is educated and I like how you expressed a desire to learn further. Very well-rounded response.
Anonymous Answer
I would run quality control measures to confirm the deficiency and follow standard procedures to correct it.
Rachelle's Feedback
This is a good start! Are you able to include more details regarding the quality control measures you would run? If you have a story of a time when you performed these actions, it would be a good idea to tell a brief story of a time when you did so.
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