How to Answer: If a test system deficiency was discovered or suspected, how would you handle the situation?
Advice and answer examples written specifically for a Medical Laboratory Technician job interview.
11. If a test system deficiency was discovered or suspected, how would you handle the situation?
Why the Interviewer Asks This Question
Ensuring that there are no deficiencies in the testing system is crucial for giving accurate test results. If a deficiency is suspected or discovered, it is your responsibility to make sure that the appropriate staff are notified and the test is run again to assure accuracy before reporting results. Take this time to let the interviewer know that you are familiar with maintaining auditing worksheets, quality control records, and preventative maintenance records. Letting the interviewer know that you are proficient in the administrative portion of being a laboratory technician will be an added plus to the interview.
Written by Heather Douglass
Entry Level Example
"During my training, I was instructed regarding the importance of maintaining the integrity and accuracy in the systems that we work on as lab techs. If I ever found a problem, I wouldn't hesitate to let my supervisor know of the issue."
Written by Ryan Brunner
Answer Example
"If I were to suspect or discover a test system deficiency, I would notify my supervisor right away. Lab results are of great importance in the diagnosis of a patient. Because of this, it is important for me to follow through with all system checks in a timely fashion and to report any discrepancies as soon as they are suspected. Having a slight delay in reporting results is better than overlooking something that could give inaccurate results and result in the misdiagnosis of a patient."
Written by Heather Douglass
Experienced Example
"As the lead tech on night shift with my current employer, I am the person that deficiencies get reported to. I have been through several trainings on simple maintenance of a lot of our machines in our lab and I have a specific protocol to follow should an issue be found. It is imperative that I am timely on these responses."
Written by Ryan Brunner
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