If you discovered that a coworker was violating a patient's privacy by discussing his information with someone outside of the care team, how would you respond?
Patient privacy is protected by federal law and anyone who works in the healthcare industry is required to understand and follow the law. Failure to do so can result in loss of employment and possible criminal charges. The interviewer wants to know that you understand your role in protecting a patient's privacy and that you will make wise decisions if you feel a patient's confidentiality has been compromised.
"I believe that we all should strive to protect our patient's confidentiality. If I were to discover that a coworker violated my patient's right to privacy, I would report it to my immediate supervisor. The consequences of protected information being shared could have an effect on all of us and we should all do our part in trying to prevent this event from ever occurring."
"I would notify my team leader or supervisor right away. The law demands that we protect our patient's private information and our patients expect us to honor that."
"Unfortunately, this happens more often than I like to think about. If I were to discover that a coworker compromised a patient's right to privacy, I would report the incident to my supervisor. The effects of breeches in confidentiality are more far-reaching than many people realize. It is up to us, as care providers, to protect our patient's right to privacy at all times."
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Anonymous Answer
First of all, this is not acceptable at all. I would approach my coworker, bring them to the side and express to them that discussing patient information is unacceptable and can result in their termination. I would also express to them that it's part of our job to keep such patient information private. I would also bring up the situation to HR.
Rachelle's Feedback
Actionable response - very good!
Anonymous Answer
Immediately talk to him in private and let him know the consequences of his actions.
Lauren's Feedback
The employer will have protocols when a HIPAA violation is made.
When a HIPAA violation occurs, I will follow the company's protocol to best address the issue.
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