How to Answer: Can you describe your experience with quality control and assurance in a laboratory setting?
Advice and answer examples written specifically for a Medical Laboratory Technician job interview.
27. Can you describe your experience with quality control and assurance in a laboratory setting?
Why the Interviewer Asks This Question
Medical laboratory technicians play a crucial role in ensuring the accuracy and reliability of laboratory test results. They employ various quality control measures to ensure that the tests are performed correctly and the results are consistent and accurate. One of the most critical quality control measures is the use of standard operating procedures (SOPs). These step-by-step instructions outline how to perform a particular test or procedure correctly. SOPs help ensure that all laboratory technicians perform tests the same way, minimizing the risk of errors and inconsistencies.
In addition to SOPs, medical laboratory technicians also use quality control materials. These are samples of known substances that are tested along with patient samples to ensure that the laboratory instruments are working correctly and that the results are accurate. Technicians also use calibration standards to ensure that laboratory instruments are accurate and provide consistent results. Another important aspect of quality control is documentation. Medical laboratory technicians keep detailed records of all procedures and results, which allows them to track any problems or inconsistencies and make necessary adjustments.
The interviewer asks this question to gauge your experience and knowledge of quality control and assurance in the laboratory environment. Describe how you ensure your work is performed accurately and precisely by following the guidelines mentioned.
Written by Krista Wenz on September 24th, 2023
Entry Level Example
"During my recent training, I gained quite a bit of experience with quality control and assurance. I was taught how crucial it is to maintain high standards of quality and accuracy in every experiment and procedure. To ensure my work is of the highest quality, I double-check bottle labels before starting each test, regularly calibrate my equipment and machines, sterilize equipment following my company's and the manufacturer's recommendations, and prevent personal contamination by wearing hairnets, gloves, masks, and lab coats. I have found when I follow a certain set of protocols, it makes it easier to deliver high-quality, error-free work."
Written by Krista Wenz on September 24th, 2023
Answer Example
"Yes, I would be happy to. I have extensive experience in quality control and assurance as a lab tech. At every lab I have worked at, there was an onboarding process where I was trained on approved procedures, including sampling raw materials, intermediates, active pharmaceutical ingredients, and packaging materials. I was then taught to follow the pre-approved testing plan and document that my testing was carried out following the approved procedures. We also had a quality assurance team that helped maintain quality control in all laboratory testing. No matter what I am working on or where I am working, my results are always reliable, accurate, and scientifically sound."
Written by Krista Wenz on September 24th, 2023
Experienced Example
"As an experienced lab technician, I understand the importance of maintaining rigorous standards of quality and accuracy in all experiments. To maintain consistent quality, I closely monitor all aspects of the process, from sample collection and preparation to data analysis and interpretation. I have also had the pleasure of working with excellent team members, and we work together to identify potential sources of error and develop strategies for mitigating these risks. Upholding the highest standards of quality and excellence is my top priority, and I take great pride in my work."
Written by Krista Wenz on September 24th, 2023