In your opinion, what separates us from the big box bookstores and popular websites?
"A sense of community is an important value to me. This is not something that larger big-box stores, or e-commerce, can provide."
"I see that you hire with discernment. This discernment means that each employee in your store in knowledgeable, an avid reader, and an incredible resource for your patrons. This experience makes all the difference for me. Also, your coffee shop offers decadent treats, and I appreciate that you give 10% of your profits back to the community."
This question offers you the opportunity to show off your love for local business! Focus on the sense of community and personal touch a local bookstore provides as opposed to a big-box corporation. What separates may include local events, customer care with a personal touch and community involvement.
"Your store is one of the major attractions of this community. As a regular shopper here, the management is great, and your team does a fantastic job at making each customer experience memorable. This experience is not something you can find in a larger, corporate retail store or even when shopping online."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
Your store provides a sense of community, which big book retailers can't provide.
Rachelle's Feedback
Try to expand on this to show you have done your research. This answer is very general.
"Multiple factors set you apart from big box bookstores. The fact that you have an entire section dedicated to local authors is just one reason. Also, I see that you host many writers' workshops throughout the year and host very popular poetry jams. I look forward to joining a smaller business that offers such a strong sense of community."
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