Practice 35 Behavioral Nursing interview questions covering de-escalation, crisis response, and therapeutic communication.
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Kelly Burlison is an experienced healthcare and quality measurement professional with experience interviewing in the healthcare field focusing on IT.
This question is very important for the interviewer, not to learn about the candidate's past mistakes, but to learn if the candidate is able to recognize their mistakes, and how they handle situations in which they make mistakes. Mistakes are common in the clinical environment, and it is important that nurses and other clinical professionals be able to recognize and take responsibility for their errors. The candidate should be honest in answering this question and not be afraid to share information on the mistakes they have made. To successfully answer this question, you should provide an example of a mistake you have made in the past and tell the interviewer how you successfully mitigated the situation. A more successful answer to this question would include details of when you took a mistake you made and spearheaded a policy change or education program to ensure the same mistake was not made by your colleagues.

Kelly Burlison is an experienced healthcare and quality measurement professional with experience interviewing in the healthcare field focusing on IT.
"In my nursing career, I have made many mistakes, but the one that stands out to me most is when I was working in an outpatient infusion clinic and accidentally administered the wrong infusion medication to a patient. There were two patients with the same first name with appointments close together, and they were both in the waiting room at the same time. When I went out and attempted to call her, let's call her Jane A, I only said, 'Jane', and Jane B came back with me. My mistake got even worse when I did not verify Jane's last name. The mistake was eventually caught by my colleague, but unfortunately, I had already started her infusion. It was a terrible mistake, and I wanted to be sure it never happened again, so I helped my supervisor develop new procedures for verifying patient information, and I helped train my colleagues on the new procedures."

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Written by Kelly Burlison
35 Questions & Answers • Behavioral Nursing

By Kelly

By Kelly