Behavioral Nursing Mock Interview

Practice 35 Behavioral Nursing interview questions covering de-escalation, crisis response, and therapeutic communication.

Question 27 of 35

Describe a time when you did not communicate well, either in writing or verbally. What was the outcome and how did you handle it?

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Dianne Barnard
Dianne Barnard

Dianne Barnard is a Registered Nurse and former nursing instructor. She is also board certified in Psychiatric Nursing and Holistic Nursing Critical Care.

Great nursing care depends on great communication. It's often said in nursing, 'If it is not written, it wasn't done'. Documenting in the medical record is a legal entry which can be used in court, so learning how to communicate succinctly, correctly, legibly, and timely is extremely important. Oral communication is equally as important and can be muddied with body language, colloquialisms, slang, dialect, accents, and even volume. By definition, effective communication is the process of exchanging knowledge and information in a way that its purpose or intention is understood by the receiver.