24 Host or Hostess Interview Questions (with Answers)

1.

Why do you want this job?

It's important to do your research before an interview. This question can be easily answered if you take the time to learn more about the organization and role beforehand. The interviewer wants to be reassured that you're not just looking for any job. What about the position stands out to you? If you are currently in the role at another company, talk about how this position is different and fulfills something that you are missing from your current job, or better yet, how this role will help you accomplish your goals.

2.

Describe yourself in three words.

Think of three qualities that will help you in this new role. Here are some that we think would make you an excellent host!

Outgoing.
Organized.
Patient.

Your main role is to greet customers and escort them to their tables. You want to be able to communicate with the kitchen and wait staff as well. Interpersonal skills are the most important for your role, so think of a few words to describe how you will be an amazing addition to the team.

3.

Why is it important to smile at every guest?

Customer service is all about consistency. Smiling at every guest gives restaurants and bars a solid reputation. As a host, you are the first point of contact for customers, so you need to be sure to treat them kindly. Tell the interviewer, "I understand that I'm the first person a customer meets when they walk through the door. It's important that I make a good impression with each person."

Rachelle's Answer

"I understand that I'm the first person a customer meets when they walk through the door. It's important that I make a good impression with each person."

4.

What skills are essential for this position?

Communication skills, people skills and listening skills are key! This question is to check for your understanding of the role, so that the interviewer knows you understand what it takes to be a host or hostess. If you're not sure, check the job description. Think about which skills would help you to accomplish each responsibility.

5.

How would you deal with an angry customer?

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Host or Hostess Interview Questions

Why do you want this job?

Host or Hostess Interview Questions

Why do you want this job?

Describe yourself in three words.

Why is it important to smile at every guest?

What skills are essential for this position?

How would you deal with an angry customer?

Why should we hire you?

Tell me about a time when you gave excellent customer service.

How do you take criticism?

What is the most recent skill you have learned that will assist you in this role?

How do you fill your downtime?

Do you have any questions about the job description?

Tell me about your experience.

What are your greatest weaknesses?

What are your career goals?

How long would you expect to work for us if hired?

What qualities make you the best person for the job?

Have you ever had a situation that kept you from being on time to work? How did you handle it?

How do you handle stressful situations?

Give me an example of how you have been reliable in the past.

Describe your ideal job.

How would you keep our patrons satisfied?

In case of an emergency, what would be your course of action?

How have you used your communication skills to resolve conflict at work?

What are your greatest strengths?