Top 15 Host or Hostess Interview Questions
1. What are your career goals?
Professional Answer
List of Host or Hostess Interview Questions
- What are your career goals?
- What are your greatest weaknesses?
- How do you fill your downtime?
- How would you deal with an angry customer?
- Why is it important to smile at every guest?
- How long would you expect to work for us if hired?
- Describe yourself in three words.
- What qualities make you the best person for the job?
- Have you ever had a situation that kept you from being on time to work? How did you handle it?
- How do you handle stressful situations?
Host or Hostess Information
March 19th, 2017
Hosts or hostesses work in restaurants, pubs, cafes and other types of eateries, where their main responsibilities include greeting diners, escorting them to their reserved table or finding them an empty table if they do not have a reservation and making sure they have everything they need to ensure a pleasant dining experience. They also coordinate with the kitchen staff to ensure that all diners' requests are met and as quickly as possible. In some establishments hosts and hostesses arrange dining reservations and organize parties and other services on request for special occasions.
A high school diploma or GED certificate is usually sufficient to land a job as a host or hostess. While the educational requirements are not very high, hosts or hostesses are required to have exceptional soft skills in terms of customer service, communication, tactfulness and dining etiquette. They must be familiar with the restaurant's offerings and any special menus and be able to deal with all types of customers.
Be prepared to wow your interviewer with your charm and outgoing personality if you want to get that host or hostess job. Your interviewer will ask you questions about what makes you particularly suitable for the job and if you have any weaknesses in this area. Your appearance will matter at a host or hostess interview so take great care of your grooming. Answering all questions confidently is another plus point in your favor. Nobody wants to hire a nervous host or hostess in their restaurant. Reading through host or hostess mock interview questions can be of invaluable help in this area as you can prepare and practice your answers in advance.
Hosts or hostesses work in restaurants, pubs, cafes and other types of eateries, where their main responsibilities include greeting diners, escorting them to their reserved table or finding them an empty table if they do not have a reservation and making sure they have everything they need to ensure a pleasant dining experience. They also coordinate with the kitchen staff to ensure that all diners' requests are met and as quickly as possible. In some establishments hosts and hostesses arrange dining reservations and organize parties and other services on request for special occasions.
A high school diploma or GED certificate is usually sufficient to land a job as a host or hostess. While the educational requirements are not very high, hosts or hostesses are required to have exceptional soft skills in terms of customer service, communication, tactfulness and dining etiquette. They must be familiar with the restaurant's offerings and any special menus and be able to deal with all types of customers.
Be prepared to wow your interviewer with your charm and outgoing personality if you want to get that host or hostess job. Your interviewer will ask you questions about what makes you particularly suitable for the job and if you have any weaknesses in this area. Your appearance will matter at a host or hostess interview so take great care of your grooming. Answering all questions confidently is another plus point in your favor. Nobody wants to hire a nervous host or hostess in their restaurant. Reading through host or hostess mock interview questions can be of invaluable help in this area as you can prepare and practice your answers in advance.
Host or Hostess User Submitted Interview Answers
Question
1 of 24
1 of 24
What are your career goals?
User Submitted Interview Answers
1.
Well, I would like to develop my skills to be the hostess possible and I would like to become an expert within my role as a hostess.
2.
Grow in hospitality industly.
Question
2 of 24
2 of 24
What are your greatest weaknesses?
User Submitted Interview Answers
1.
My lack of experience, in this field of work. But I believe I have many attributes to bring to this company.
2.
Being more outgoing when talking with customers.
Question
3 of 24
3 of 24
How do you fill your downtime?
User Submitted Interview Answers
1.
Make sure that the hostest area is clean, ask the servers if they need any help, and answer phones or assist customers.
2.
Make sure all of my hostess duties are completed, helping servers that may need it, making sure that all of the silverware is rolled.
Question
4 of 24
4 of 24
How would you deal with an angry customer?
User Submitted Interview Answers
1.
I would first listen to all of concerns, sometimes customers just want their frustrations to be heard. Then I would then follow up with a sincere apology and ask if there is anything I can do to help mend the situation.
2.
I will answer him/her calmly and ask what the problem is and talk to the manager, also apologie him/her for those things.
Question
5 of 24
5 of 24
Why is it important to smile at every guest?
User Submitted Interview Answers
1.
It is extremely important to smile at every guest, because hostesses are the first people diners come in contact with, which adds to their positive dining experience.
2.
It will be my job to make sure that all guests are having a great experience.
Question
6 of 24
6 of 24
How long would you expect to work for us if hired?
User Submitted Interview Answers
1.
I look forward to spending many years here at IHOP
2.
I plan to stay for at least over a year.
Question
7 of 24
7 of 24
Describe yourself in three words.
User Submitted Interview Answers
1.
Happy, Honest & dependable.
2.
Patient, energetic and social.
Question
8 of 24
8 of 24
What qualities make you the best person for the job?
User Submitted Interview Answers
1.
My hours are open and flexible and I have reliable transportation which means I can be depended when there's a need for an emergency fill-in.
2.
I am more happy, jolly, easy to approach, hardworking, positive, More experience with customers behaviour, got longer patience...
Question
9 of 24
9 of 24
Have you ever had a situation that kept you from being on time to work? How did you handle it?
User Submitted Interview Answers
1.
No. I even try to make any health appointments on my scheduled days off that way I'm not missing a day of work.
2.
I always attended my shifts unless it was medical, and even then I would help and try and find someone to cover the shift.
Question
10 of 24
10 of 24
How do you handle stressful situations?
User Submitted Interview Answers
1.
I calm down and then find a solution .
2.
I do what is required of me at that moment to better deal with it and after the stress has dissipated I take a deep breath and calm myself down.
Video
Top 10 Restaurant Host interview questions. All questions are designed to challenge you for your upcoming job interview. Created on February 23rd, 2016
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