"Last year, while working in a retail setting, I came across a customer that was acting very peculiar in the back of the store. As I was trained to, I approached them to ask if they needed any help. Being winter time, the customer was wearing a large jacket that seemed rather bulky. When the customer avoided me and walked away, I called for security over the radio right away. As the customer was approached by both security and me as he tried exiting the store, he threw several items that he was trying to steal under a rack at the front of the store. In that situation, my instincts told me that something wasn't right and rather than letting it go, I made the decision to confront the customer and call security. Retail theft is a big deal with my current employer, and I'm glad I did my part to help prevent it."
