"After learning about this role with your organization, I was compelled to apply because I knew that being an Operations Agent really matched all of my skills that I would bring here. But probably the most important skill I would bring that sets me apart from others applying for the job is my ability to provide outstanding customer service. Throughout my career, I've been in customer facing roles. Both on the sales and service sides of the aisle, I am a firm believer in treating customers the way I would want to be treated if I were in their shoes, and I am ready to bring that mindset to this job."