Do you have any direct experience in shipping and receiving duties throughout your career?
Airline Operations Agents have to perform many different duties in their work. One important facet of the work can be seen as very advanced shipping and receiving duties, where you will be accepting shipments, overseeing the loading and unloading of freight, and the tracking of luggage that is loaded and unloaded from the airplanes. If you have direct experience in any shipping/receiving settings, that is great and be sure to talk about that experience. If you don't have direct experience, there is no need to fret. Just be open and honest with your interviewer and let them know that you possess the organizational and technical skills to be trained and learn this aspect of the job quickly.
"While I haven't held any formal titles in shipping and receiving during my career, I am very familiar with this aspect of the job and know that I would be very successful at it. In my current position, I coordinate with many different trucking carriers to ensure large orders are handled in a timely manner. With this duty, communication between vendors and knowledge of the trucking industry is very important for me to have to ensure that things happen in a timely and cost efficient manner. If hired for this role, I want you to know that I am very trainable on any of the freight aspects of the job and would make that a priority from the day I start."
