To be successful as an Operations Agent with us, being diligent about attention to detail on the job is important. Why do you think being very detail-oriented is important for this role?

"As you can see from my resume, I spent a few years during my time in college as a Records Examiner and this role really helped instill a need for paying attention to detail in the work that I do. Success as an Operations Agent requires a strong attention to detail in almost every aspect of the job. Whether planning out cargo storage for a long flight or mapping out a flight pattern based on the weather, the need to take in and consider every detail that is critical for a safe and timely flight. As well, the top notch customer service that your airline provides is also due to a strict attention to detail and if hired for this role, I'd look forward to carrying on that torch."