How to Answer: How do you build rapport with your clients?
Advice and answer examples written specifically for a William Morris Endeavor Entertainment job interview.
2. How do you build rapport with your clients?
How to Answer
If you are interviewing for an internal Talent Agent role with WME: The agent would like to know your methods when it comes to getting to know your clients and building trust with them. Some ways that you can build rapport with your clients include:
- Do what you say that you will
- Ask them questions about themselves
- Use the same jargon and industry terms they use
- Set clear expectations, on both sides, from the start
- Show your extensive knowledge base
- Always be presentable in looks and actions
Written by Rachelle Enns on May 1st, 2019
1st Answer Example
"I am a naturally curious person which means that I often build a rapport with my clients by asking them questions about themselves. I like to know about their business, their career path, family, hobbies, and how they got to where they are today. Most people enjoy talking about themselves, so this approach is usually a very successful one."
Written by Rachelle Enns on May 1st, 2019
2nd Answer Example
"The number one rule of service, and building a solid rapport with your client base, is to remember! Remember their names, their kids' names, important dates, where they went on vacation, and their favorite lunch spot. When you remember details, it shows that you care. This approach has never failed me."
Written by Rachelle Enns