How do you build rapport with your clients?
If you are interviewing for an internal Talent Agent role with WME: The agent would like to know your methods when it comes to getting to know your clients and building trust with them. Some ways that you can build rapport with your clients include:
- Do what you say that you will
- Ask them questions about themselves
- Use the same jargon and industry terms they use
- Set clear expectations, on both sides, from the start
- Show your extensive knowledge base
- Always be presentable in looks and actions
"I am a naturally curious person which means that I often build a rapport with my clients by asking them questions about themselves. I like to know about their business, their career path, family, hobbies, and how they got to where they are today. Most people enjoy talking about themselves, so this approach is usually a very successful one."
