How to Answer: Vision Express Group puts customer service first. How do you ensure that you always put the customers' needs first?
Advice and answer examples written specifically for a Vision Express Group job interview.
2. Vision Express Group puts customer service first. How do you ensure that you always put the customers' needs first?
How to Answer
Retail environments are competitive, and business can go down with one honest mistake. Discuss with the interviewer how you ensure that your customers receive the best service from you.
1st Answer Example
"I have a rule always to treat my customers how I would want treatment in a store or establishment. Customer service is vital to a company's success."
2nd Answer Example
"I ensure that my customers' needs are met by actively listening to them and also asking the right questions. Treat others as you want to be treated. It's a good rule to live by."
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
"I would always put my customer first by listening to every individual and respecting their views and concerns in order to meet their needs. I have good listening skills and I am good at building a good customer rapport and I believe with these characteristics you can ensure that I will always put my customers' needs first."
Chad's Feedback
It sounds like you have a strong focus on active listening and communication skills! Nice work! If possible, provide the interviewer with an example from your career of a time when you used your communication skills to ensure a customer's needs were met.