Practice 30 Verizon Communications Internship interview questions covering technology, customer focus, and professional skills.
Question 10 of 30
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
They want to make sure a candidate has a strong sense of self-accountability, the ability to take ownership of their mistakes, and an ability to learn and grow from such setbacks. Making mistakes is human. How we deal with and remedy a mistake comes down to exercising good judgment and knowing when asking for help is appropriate. Many times, a person might feel fear of being judged for a mistake they've made. How they confront their fear, and the situation, is the true test of their character.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Keep your eye on the big picture. Describe the situation, the obstacle, and how you overcame it. Exhibit your ability to adapt, detailing how quickly you react. Reveal that you ask for help when you've taken on too much work or have fallen behind. Send the message that you are more supportive of your superiors and your team when you are honest about your limitations. Intentions to over-perform won't go very far if those intentions weren't actualized. So avoid examples that reflect poorly on your performance.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"Early on, I wanted to display myself as an overachiever by taking on anything and everything all on my own. But I realized this was hurting my performance more than it was helping. I bit off more than I could chew. I was afraid of admitting it, worried it would reflect poorly on me. Once I realized I needed to recruit help or risk over-promising and under-delivering, I asked for help. I came to realize my supervisors were distributing the workload based on what every member of the team promised to deliver. When one person on the team takes on too much work, which later needs to be redistributed, it hurts the big picture goals of the team and sets everyone else behind. Since then, I have learned to take on fewer responsibilities. Then when I'd finish early with high-quality results, I'd step up to help wherever I was needed."
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Written by Kevin Downey
30 Questions & Answers • Verizon Communications

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By Kevin