Tell me about a time you had to make an unpopular decision.

Explain why your decision was unpopular. Delve into why you decided to move forward with your course of action, the pushback you received, and how you responded. Detail how you got others behind it, and the impact of the outcome.

"We had a supervisor who was struggling to motivate their crew. To incentivize, this supervisor was abusing the manager's expense account, treating their crew to breakfast at the end of each shift. Their productivity hadn't increased, and expensive breakfasts were being taken for granted. My superiors asked me to address this. My conversation with that supervisor had little impact. I was in charge of scheduling and traded shifts with this supervisor. They didn't prefer the midday shift. Neither did I prefer the morning shift. At first, it upset the morning crew that they had to provide their own meals. But under my supervision, productivity and morale improved, and our superiors were able to further develop and direct the supervisor who was struggling with incentivizing their crew."