Practice 30 Verizon Communications Internship interview questions covering technology, customer focus, and professional skills.
Question 14 of 30
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This question will assess your leadership skills, your ability to take responsibility for your actions, how you deal with setbacks, and what you learn from these experiences. If the setback was the result of an unforeseeable circumstance, provide the scope of what parts were successful and what you learned from the experience.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Use examples that reveal your ability to adapt, detailing how quickly you reacted and the logic behind your course of action. Avoid examples that reflect poorly on your performance. Describe the situation, the obstacle, and how you ultimately overcame it.
Providing examples where you dealt with disappointment is fine. How you deal with disappointment could be the point of your answer. But this is also an opportunity to show yourself as a half-glass-full person, by sharing an example of a campaign that worked out better than you had planned.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"We'd done some pro-bono work for a local non-profit. We were interested in converting some of their donors into clients for our firm. There was a thank you function after the fundraiser. We'd provided a bit of swag for this event and were looking forward to networking with the donors. After everybody arrived and the mixer was underway, the guests got alerts on their phones to seek cover due to a tornado warning. The weather turned ominous, and the benefit didn't go as planned. Later, we converted some of them to clients, but not to the degree we'd hoped. I was proud of the turnout, proud of our success in the delivery of the event, and have no doubt it would have exceeded our expectations, if not for that freak weather event."
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Written by Kevin Downey
30 Questions & Answers • Verizon Communications

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