Swedish Medical Center prides itself on treating others as if they were our own family. Talk about a particular patient or customer that you treated like family and how did it help their situation?

"Early in my nursing career, I was working in a nursing home in a rural location and I was caring for an elderly man that had no immediate family in the area. Over time, I noticed a depression in him like no other I had seen before as he saw fellow residents getting visits from family and friends. Knowing he was very lonely, I spent any downtime I could with him just talking, playing board games and talking about life. Right away, I could see a turnaround in his mood and I definitely benefited from the life lessons that he taught me."