Practice 31 Swedish Medical Center interview questions covering patient care, clinical excellence, and teamwork values.
Question 7 of 31
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Ryan Brown created and launched MockQuestions in 2008.
Swedish Medical Center holds integrity high as one if its values and this situation, becoming more and more common over time, puts the organization at risk by both giving a poor image to patients and visitors and reducing productivity. For this question, your interviewer will be looking to see how you react when a fellow colleague is doing something that is against organizational policy. In your answer, express that you would be direct while also maintaining professionalism in your approach with the employee. If the need to escalate the concern to a higher level was necessary, explain how you would handle that as well.

Ryan Brown created and launched MockQuestions in 2008.
"This question does hit close to home as I've seen more and more of the young staff on my unit doing this in the recent years. It almost makes me want to go back to the time where cell phones didn't exist! When I have witnessed staff playing or texting on their phones when there was other work to be done, I have simply walked up to them and reminded them of the cell phone policy my employer has. For some, they are not aware of the policy and simply put their phone away. For a few others, they will put it away only to have it back out later. For these people, I then remind them that we are all working as a team on the unit and their use of their phone is taking them away from work, thus putting more work on our shoulders. This education usually curbs the behavior for good. For one particular co-worker, the phone was a major issue day in and day out and I didn't hesitate to bring the issue forward to my manager once I had exhausted all options."

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Written by Rachelle Enns
31 Questions & Answers • Swedish Medical Center

By Rachelle

By Rachelle