Swedish Medical Center Mock Interview
Practice 31 Swedish Medical Center interview questions covering patient care, clinical excellence, and teamwork values.
Question 20 of 31
Why is it important to use the AIDET approach with patients? Have you seen first-hand how it can be effective?
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Ryan Brown created and launched MockQuestions in 2008.
Using open and honest communication falls under the key value of accountability at Swedish Medical Center. If you are not familiar with the AIDET process in patient communication, be sure to familiarize yourself with it prior to the interview and understand why it is important. AIDET is an acronym that stands for: Acknowledge, Introduce, Duration, Explanation, Thank you and is used to describe the ideal patient interaction. People receiving care in a medical facility are usually feeling stressed, worry and potentially sadness and the AIDET approach helps put patients more at east with the expectations around their visit.
Ryan Brown created and launched MockQuestions in 2008.
"As a PA, I am very familiar with the AIDET approach and use it on a daily basis to help put my patients at east. Any time I enter an exam room to see a patient, I acknowledge them by greeting them by name with a smile on my face while making direct eye contact. I then introduce myself and my role with the organization. As I examine the patient, I be sure to educate them by explaining what I'm doing and give timelines for things like tests to run and follow up appointments that I'm recommending. At the end of the visit, I be sure to thank them for their time. While this approach greatly helps my patients, I find that it helps keep me on track and organized through each patient appointment."
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