Practice 30 Patient First Corporation interview questions covering urgent care operations, patient service, and healthcare delivery.
Question 14 of 30
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Being flexible and able to handle change is a skill that all employers desire to see. Discuss with the interviewer your ability to approach a problem using new methods. Give a recent example, but make sure to spend more time highlighting the resolution rather than the problem.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"When our facility came under new management last year, many new methods and policies came into place. I was able to learn some exciting new approaches to our challenges in patient care and customer management. I quite enjoyed the process."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"They say people in healthcare are 'lifelong learners.' I'm now old enough to realize that its difficult to be always adapting. I think my 45-year-old aunt telling me how to use my iPhone helped me appreciate that it's all about humility. It's not about who is teaching you, but if you are willing to learn. In the medical context, I just took an updated CPR course, and it went from the 2:15 compressions to continuous compressions, and I had to adapt to overcome my former way of thinking."

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In a previous role, I had been trained to carry out a task in a certain way. Unfortunately, the proper way did not work for me and I found it hard to finish the task appropriately. I developed an additional way to carry out the task more easily and efficiently which would not pose as inappropriate and shared my new trick with my peers which allowed them to finish the task on time as well.
Marcie's Feedback
Awesome! But be sure to add details to your example so the interviewer finds it meaningful. For instance, what was the task? How were you initially taught to handle it and how did you improve this process? The more details you can include, the better!
Prepare for Patient First's focus on walk-in care efficiency and patient-centered service.
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Written by Rachelle Enns
30 Questions & Answers • Patient First Corporation

By Rachelle

By Rachelle