Patient First Corporation Mock Interview
Practice 30 Patient First Corporation interview questions covering urgent care operations, patient service, and healthcare delivery.
Question 3 of 30
In the healthcare services industry there are many emotions in a day. Have your emotions ever been in the way of your productivity?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer wants to know if you consider yourself to be an emotionally driven person. Talk to the interviewer about your emotions and if they have ever affected your productivity at work.
Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. If you are passionate, you could choose to refer to yourself as:
- Expressive
- Communicative
- Open
- Unreserved
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. A career in healthcare can be emotional at times; however, I choose to focus on the positives. For instance, - if we are close to losing a patient, I will focus on positive memories rather than the illness. This mindset has consistently allowed me to continue with a productive shift, no matter the emotions that come my way. "
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"This is a great question. I think the right answer is, 'of course, but not for long'! We've all had those severe cases. A child dies, or you have to give someone a cancer diagnosis. It's professional to take a few minutes after an encounter like that and let those emotions come and go. I cope with these emotions by telling myself that it's not my story, its the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine."
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Anonymous Answer
No, I usually save my emotions for later. I always make sure to stay calm and retain positive thoughts throughout the day. Practicing mindfulness is a great way to stay productive and I do my best to implement such practices when facing difficult or stressful situations. When work is over, I often meditate to release the negative tensions from my mind and body so I'm refreshed come the next day.
Marcie's Feedback
Excellent! It sounds like you compartmentalize your emotions but then allow yourself time to reflect and release them once you've left work. Having a process in place like this to handle all of your emotions will definitely help you excel in the role. If you can also talk about a time when you successfully managed a stressful situation, the interviewer will be even more impressed. Great job!
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