OPSM Pty Limited Mock Interview
Practice 32 OPSM interview questions covering customer care, optical knowledge, and retail skills.
Question 22 of 32
How do you handle a situation where your supervisor does not properly communicate information to you?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
You cannot force others to communicate with you in a way that you would always prefer. Talk to the interviewer about a time that you have handled a supervisor who does not interact with you in a way that you like.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Whenever I have had a supervisor who does not properly communicate with me, I try to learn their style of communication and emulate it. Sometimes you have to relate to others in their style to be understood."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have had great supervisors in my previous positions; however, if faced with a communication challenge like this, I would ask the supervisor how I could improve communication between us. Rather than placing blame, I believe it's always more effective to ask for growth recommendations."
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Anonymous Answer
In my previous job, we had a great connection with our supervisor. If I don't understand my supervisor, I will ask how I can improve my own communication and try to understand their communication style better.
Rachelle's Feedback
You sound agreeable; however, it's a very vague response. Essentially, you are saying, 'I handle miscommunication by trying to understand their way of communicating.' Think back to a time when you were unsure of instructions or expectations in the workplace. What steps did you take to ensure that you were meeting expectations? What questions did you ask to ensure a clear understanding? Try to get as detailed as possible.
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