"Earlier in my career I would delegate tasks at random, thinking that everyone had the skills to complete any company-related task. I found that these employees would procrastinate on these tasks if they seemed overwhelming or if they did not understand them. After a bit of time, and some learning, I began to delegate based on personality type and skill-set. This method proved to be much more effective, and I follow this delegation style to this day."

"In the past, I have delegated some of my managerial duties, when I am not working, to the most tenured employee as would seem natural. These employees have the most experience, so they should be the best equipped to help run the department if I am on vacation. However, it soon became clear that they were in sales for all of these years for a reason; it's what they are good at and what they like to do. They were neither cut out for nor interested in, the administrative side of management. Because of this, I'd come back to some bizarre schedules or poorly planned floor plans and would have to spend twice as much time undoing their work. I soon learned that it is not the length of employment that makes the best acting manager, but rather the person and personality."