MGM Resorts International Mock Interview
Practice 30 MGM Resorts International interview questions covering hospitality excellence, guest service, and gaming operations.
Question 17 of 30
Casino rules can be stringent. How would you react if a patron was breaking a rule?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The phrase, 'rules are meant to be broken,' does not apply when in a casino environment. Tight security, avid video surveillance, and a rulebook as thick as a New York phone book equal little room for rule breaking. The interviewer would like to know that if a patron were breaking a rule, you would not be a silent bystander. Ask about the policies at MGM Resorts International, and assure the interviewer that you would take the measures asked of you when it comes to reporting infractions.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"If a patron were breaking a rule, I would report the situation to security and ensure that the situation was dealt with swiftly. I will be sure to learn the rules and regulations at MGM Resorts International quickly. You can rest assured that I will comply with all rules."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have been trained to avoid making a scene at all times so, if I were to see a patron breaking a rule, I would either report it to security or quietly pull the patron aside. My reaction would also be based strongly on the rules and regulations outlined by MGM Resorts International, which I look forward to learning."
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