At LifeNet Health, total customer satisfaction is our primary goal. What does customer service mean to you in your potential role?

How to Answer
1st Answer Example
2nd Answer Example

At LifeNet Health, the definition of a customer will vary depending on the role that you are interviewing for so it will be vital for you to research the organization and the job you are interviewing for to provide a great answer here. Whether you would be working with the families of donors, healthcare providers or internal colleagues, the overall sense of customer service you provide remains the same in the end. Talk about your ability to represent the organization in a professional manner, your ability to show compassion, your ability to bild trusting relationships and your ability to add knowledgeable value to any interaction.u

"From what I know about LifeNet Health and this role as a Transplant Coordinator, customer service is job number one in the services that I would be providing for both the healthcare organizations and the donors that I would be working with. During my time as a Registered Nurse, my customer service skills that I strongly developed were a knowledgeable and compassionate approach as well as the ability to build long-term working relationships with both patients and colleagues. I think these traits would transfer nicely to me developing long lasting relationships with the external organizations I would be working with and the families of the donors that would require a compassionate and well-informed approach."

"Having worked as a Maintenance Technician in healthcare for a few years, my customers have been internal departments and leaders that expect a job well done in a timely and efficient manner. To provide the best service possible, I communicate with them effectively, whether it is through email, phone or in-person contact. During communications, I set realistic expectations for how I will do the job and the time frame for how long the job will take. This approach puts the folks that I work with at ease because the communication was up front."

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How to Answer: At LifeNet Health, total customer satisfaction is our primary goal. What does customer service mean to you in your potential role?

Advice and answer examples written specifically for a LifeNet Health job interview.

15. At LifeNet Health, total customer satisfaction is our primary goal. What does customer service mean to you in your potential role?

How to Answer

At LifeNet Health, the definition of a customer will vary depending on the role that you are interviewing for so it will be vital for you to research the organization and the job you are interviewing for to provide a great answer here. Whether you would be working with the families of donors, healthcare providers or internal colleagues, the overall sense of customer service you provide remains the same in the end. Talk about your ability to represent the organization in a professional manner, your ability to show compassion, your ability to bild trusting relationships and your ability to add knowledgeable value to any interaction.u

Written by Ryan Brunner on December 28th, 2018

1st Answer Example

"From what I know about LifeNet Health and this role as a Transplant Coordinator, customer service is job number one in the services that I would be providing for both the healthcare organizations and the donors that I would be working with. During my time as a Registered Nurse, my customer service skills that I strongly developed were a knowledgeable and compassionate approach as well as the ability to build long-term working relationships with both patients and colleagues. I think these traits would transfer nicely to me developing long lasting relationships with the external organizations I would be working with and the families of the donors that would require a compassionate and well-informed approach."

Written by Ryan Brunner on December 28th, 2018

2nd Answer Example

"Having worked as a Maintenance Technician in healthcare for a few years, my customers have been internal departments and leaders that expect a job well done in a timely and efficient manner. To provide the best service possible, I communicate with them effectively, whether it is through email, phone or in-person contact. During communications, I set realistic expectations for how I will do the job and the time frame for how long the job will take. This approach puts the folks that I work with at ease because the communication was up front."

Written by Ryan Brunner

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