"In my current position, I am very used to handling multiple tasks and projects daily. Last year, my team was tasked with what started as a low-priority project. After assembling a team to initially discuss the details and set a deadline for completion with our management, the project, unfortunately, fell off the radar of everyone on the team, with many more high-priority projects coming up each week. As the initial project's deadline was within a week of being due, our CEO reached out to me for a progress report. I immediately took full responsibility for letting this fall off the radar, and I ensured our CEO that we would have an updated timeline set by the end of the week. Completing the project to his satisfaction was the tipping point in our department utilizing a detailed project management tracking system. To this day, I can't say enough about how appreciative I am about utilizing this awesome system. You can rest assured knowing that I take full accountability for my actions and do what is necessary to communicate new expectations and meet them fully."

"I've unfortunately been in this situation before, regardless of my consistently proactively planning for contingencies. I communicate with the rest of my teams, recruit help where needed, see how much playing room we have with the deadlines, and get to problem-solving. Tapping into every resource at my disposal, I gauge every factor and don't give up until the deadline is met or if all parties agree meeting that deadline is a lower priority than other matters. I gather all the facts possible in the situation. What was the deadline, why wasn't it met, and what can be done? From there, communicating with all key parties is extremely important, and doing so in a timely manner is critical. Taking accountability and setting new expectations for delivery concisely and tactfully will most often put stakeholders at ease and allow for successful completion."