Practice 30 Klarna AB interview questions covering fintech innovation, product thinking, and customer-first culture.
Question 7 of 30
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This question has just as much to do with your attitude as your approach to solving problems. Having a pet peeve that benefits your work environment will not be seen as a detriment as long as you detail the strong communication skills you utilize and how effectively you handle such situations. Another of Klarna's leadership principles is courage. "Leaders are not afraid to make decisions. They are not afraid to fail. They know that nothing comes of waiting or hesitating, and they step up and make the call. They choose courage over comfort and dare to engage in difficult conversations and decisions. Leaders know their opinions will not always be supported. But not speaking up is not an option."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"As a person who values diversity and differences of opinion in the workplace, there aren't many things that grind my gears when it comes to my colleagues. The only real test of my patience is a coworker who doesn't pull their weight in a team effort. When I've been in this situation in the past, I first seek to learn if the issue is a lack of training or knowledge. If it is, I take the necessary steps to help my colleague get on track. But if I find that it is due to a lack of effort, I talk to the person immediately in a professional manner. The sum is only as good as the effort of all of its parts, and a team effort requires everyone's maximum effort."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"Having been raised in a rural farm setting, I have always been a stickler for being on time and holding meetings to set lengths of time. While watching people show up late for meetings has bothered me internally because of how I am wired, I don't let it bother me on the exterior. We are all very busy in our lines of work, and showing up a few minutes late is only normal from time to time."

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Anonymous Answer
The situation I could think of was when I discussed with my coworkers, and we were not on the same page to one solution. They were not very understanding of the technical solution. It was because of a lack of knowledge for a non-technical person. So I would explain to them very carefully in a tactic and understandable way. Then, I would initiate knowledge-sharing workshops to make my work and effort transparent to others.
Marcie's Feedback
It must be frustrating at times when you understand things from a technical aspect while others do not. Your answer does a good job of showing that you are willing and able to explain these issues in simpler terms so others can understand them. Good response!
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Written by Kevin Downey
30 Questions & Answers • Klarna AB

By Kevin

By Kevin