Practice 30 Klarna AB interview questions covering fintech innovation, product thinking, and customer-first culture.
Question 10 of 30
Why the Interviewer Asks This Question
Experienced
General
What You Need to Know
Community Answers

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Your interviewer's ideal candidate possesses "excellent communication skills, with the ability to carefully present complex & at times sensitive data to a non-analytical audience. At Klarna, you are hired for a competence, not a specific role. The competence structure equips the organization with the right capabilities and ensures high quality of work. It enables us to allocate resources to different teams with different problem spaces based on business needs. Teams usually consist of people from different competencies, so-called cross-functional teams. The teams leverage competence to create customer-obsessed solutions."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"A lot of my work colleagues are in different global locations. My communications are both written and verbal, in person, through video huddles, text, and email. I consider myself a strong and clear communicator and strategic in choosing the appropriate mode of communication, especially when coordinating high-need tasks, ensuring the message I intend to send is the message received, and being organized and timely. I am also a strong listener, empathetic, and emotionally mature."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I consider myself excellent at coordinating activities among my team of colleagues and keeping lines of communication open with them. In my current role, I lead a bi-weekly huddle where our testers, architects, engineers, and analysts can get together for 30 minutes to discuss high-need items. All the individuals involved in these meetings have been very thankful for my coordination of them because of the eventual time saved by eliminating email chains and one-off conversations between people."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Klarna's entire culture is built upon teamwork, small teams working well with and communicating functionally with their teammates, and being able to communicate cross-functionally. Consider all the communication skills you would utilize in such an environment - written and verbal, active listening, empathy, mirroring, and situationally. Be sure that the way you communicate your answers in your interview is an actionable example of your advanced communication skills as well.

Interview Coach
Jaymie
A real coach, not AI. I read every answer myself and write back with personalized feedback.
Typically responds within 24 hours.
0 - Character Count
Anonymous Answer
I consider myself a strong communicator between teams. Firstly, because we mostly communicated through online Teams or emails, I always remember to express ideas directly and clearly in emails. Secondly, I initiated a Weekly Analytics Meeting where designers, engineers, and other members could join, discuss some ad-hoc topics and new insights, or remove obstacles. It saved a lot of time and moved the project forward efficiently.
Marcie's Feedback
Excellent. Initiating a weekly meeting shows that you value communication between different teams and roles, which will impress the interviewer. Can you talk about a specific instance these meetings resulted in a project being completed quicker? Also, be sure to use impactful adjectives to describe your ability to communicate. Beyond just saying that you're a strong communicator, consider saying that you're 'effective,' 'articulate' or 'exceptional.'
Prepare for Klarna's unique blend of technical and behavioral interview challenges.
Get StartedJump to Question

Written by Kevin Downey
30 Questions & Answers • Klarna AB

By Kevin

By Kevin