Kia Motors Mock Interview
Practice 28 Kia Motors interview questions covering automotive innovation, brand values, and customer commitment.
Question 10 of 28
Your role as a salesperson or service advisor will require a good deal of time on the phone. Tell me about your phone skills.
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James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
The interviewer is looking for you to shed some light on your ability to handle incoming and outgoing phone calls. Your job may require following up with the customer or even performing cold calling. Assure the interviewer that you are trained in proper phone etiquette and learned how important good communication is.
James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
"One of my responsibilities in my previous position was to make a certain number of cold and warm calls every day. I learned the basics of phone etiquette and how to engage the customer without being pushy or rude. I look forward to developing my skills further with any phone training you have to offer."
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