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Hasbro Interview
Questions

32 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 32
At Hasbro we seek to hire those who have a true passion and interest in our industry. What excites you most about what we do?
***Note: We do not have professional answers for this career***
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1.
At Hasbro we seek to hire those who have a true passion and interest in our industry. What excites you most about what we do?
The interviewer wants to be assured that you have a clear passion for what they do at Hasbro. You should be prepared to discuss your industry involvement or how you stay up to date on the industry's hot topics. Show the interviewer that you will be a fully engaged team member, if hired.

Rachelle's Answer #1
"I've had a keen interest in cinema, the arts, and entertainment since I was a child. My curiosity is always present when it comes to changes and current events in this industry. I follow your company blog and keep a close eye on other industry related publications and trends from online sources."
Rachelle's Answer #2
"I am most excited about the opportunity to work with Hasbro because you are a leader in the market with a passion for growing your employees into industry professionals. This truly would be a dream job for me!"
2.
Have you been exposed to the customer experience at Hasbro? If so, tell me one highlight and one area you feel we fell short.
It's very important that you have some sort of personal experience to share with the interviewer, in regards to your exposure to Hasbro. Talk about the impression you had, and your overall customer experience. Keep your response positive, and your constructive feedback light.

Rachelle's Answer #1
"I have been a customer in the past and the factor that stuck out most to me was that your employees all seemed to be really happy. It made me want to work here! If I could offer any opportunity for improvement, I would say that your online experience could be a bit more streamlined for mobile users."
Rachelle's Answer #2
"I am a regular customer here, and my experiences have all been great. That is one of the reasons I chose to apply here! I cannot make any comments on where you have fallen short during my visits but one suggestion I do have is to make your phone directory a touch simpler for the customers who call in. Attention spans can be short, and the less options, the better."
3.
Hasbro has many industry competitors. Why do you want to work for us?
The interviewer is looking for specific examples on why you are choosing Hasbro as opposed to any of their competitors. Choose some reasons that will include the company values, the potential growth opportunity, and the sense of pride you would feel if you were hired on with Hasbro. The last thing the interviewer would want to hear is that their opportunity does not stand out or that this is 'just any job' to you.

Rachelle's Answer #1
"I chose to apply to Hasbro because your industry reputation is the best of anyone in your market. Your online employee reviews are very positive as well. Through my research on Hasbro I came across a common theme of respect and strong values which I greatly appreciate. I would be very proud to work here!"
Rachelle's Answer #2
"I feel that Hasbro would nurture my desire for growth and prepare me for career advancement with the appropriate training."
4.
We have put a lot of time and effort into creating a great workplace culture at Hasbro. How will you contribute to our positive team environment?
The interviewer wants to be sure that you will be a strong fit for the workplace culture at Hasbro. Be prepared to give examples of the ways in which you will contribute, and fit in with, their positive team environment. You can learn more about the culture at Hasbro by researching them online, taking note of the tone in their job postings, and reading the 'About Us' and 'News' sections on their website.

Rachelle's Answer #1
"After researching Hasbro I believe that your workplace culture is best described as lighthearted, energetic, and supportive. These are my strongest personality traits so I do see a very strong alignment between your company culture and what I would bring here, if hired."
Rachelle's Answer #2
"I am a very positive person who is always willing to lend a hand, and go over and above the expectations on me. What I bring to the workplace will fit in really well with the culture at Hasbro. I appreciate that you have such a positive team environment."
5.
Everybody we hire at Hasbro should have strong customer service abilities. Give me 3 words that best describe your customer service style.
Whether you have worked directly in customer service, or not, the interviewer wants to be assured that your perspective on customer services aligns well with the values at Hasbro. Be sure to research the organization's customer service attitude so that you can be prepared with answers that will resonate with the interviewer.

Rachelle's Answer #1
"Customer service is obviously at the center of your success at Hasbro. I look forward to contributing to your success! I would describe my customer service style as attentive, patient, and enthusiastic."
Rachelle's Answer #2
"Additional words that could describe your customer service style:

- Empathetic
- Caring
- Concerned
- Patient
- Thorough
- Authentic"
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