Hasbro is looking for great problem solvers. When a major problem arises, what is your first reaction?
The interviewer wants to know if your reactions to problems reflect maturity and professionalism. How you react will greatly determine how you fit with their existing team.
Perhaps your computer crashes and you realize you may have just lost all of your hard work. Or maybe you are limited on time and have a deadline rapidly approaching. Demonstrate to the interviewer that you take a very methodical approach to problem solving, rather than reacting in an impulsive way when a problem occurs.
"When a major problem arises, my first instinct is to take a step back and absorb what just happened. I then go into "
"I have taught myself to become much calmer with my first reactions when problems arise. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
After working at a law firm for over three years, I have experienced many fire drills. I have taught myself to become much calmer with my first reactions when problems, such as rush projects, arise. Now, I will step back and review my options for solving the problem and formulate a plan to tackle it head-on rather than allow myself to become overwhelmed.
Amanda's Feedback
You've answered well by sharing that you face problems head-on and illustrating the difference between a quick reaction and a measured response. You can strengthen your answer further by providing a specific example of how you've handled a big problem well in the past. This gives the interviewer clearer insight into how you've solved real-world problems and illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal.
