32 FT Shiseido Interview Questions & Answers
Below is a list of our FT Shiseido Co. Ltd. interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. At FT Shiseido, we want to make sure we are the right fit for our employees. Describe to me your ideal employer.
How to Answer
Tell the interviewer what your ideal employer looks like. Be specific and be sure to keep the conversation positive. Avoid speaking poorly of any previous managers or organizations.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"My ideal employer is one that is mission-based and acts with integrity and a higher purpose. That's why Shiseido is such a good fit for me; with its commitment to creating a lifetime of beauty and culture, I know I can find a connection with my own values and purpose."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"In the day-to-day, my ideal employer/supervisor is one who allows me to take the reins when it comes to problem-solving. I like to be hands-on and prefer to work for people who value this in me. My ideal supervisor might let me struggle a bit with a problem before just jumping in and showing me the answer."
Written by Michelle Clark
2. What is your greatest weakness?
How to Answer
Pick a weakness that is not a core skill for this position. You can be candid in your answer; recognizing that you really aren't great at something and acknowledging your need to improve. Be sure to have an action plan in place for improving on this weakness.
Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. We are all human with our own weaknesses, so don't be afraid to share yours!
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"I believe I could improve on some technical skills including Excel and PowerPoint. Currently I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. I have enrolled myself in an evening/weekend workshop for the next six weeks. We will see how stellar my skills are after that course!"
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"This is super cliche, but it's also true. I am not good at delegating to others. When I become submerged in a project, I don't like to give away any of the control. While this can be good, it can also definitely inhibit the outcome of the project and my growth as a team player and individual. I am currently working on this, as I know it is a deficit."
Written by Michelle Clark
3. Tell me something about yourself that I wouldn't know from reading your resume.
How to Answer
The interviewer would like to get to know you apart from what is written on your resume. You are certainly not obligated to discuss personal matters such as your kids, or relationship status, for instance. Stick with a couple of fun facts to show the interviewer that you are a real person, too. Your answer should be unique so that you are a memorable candidate!
Focus on special non-work related skills or hobbies. For example, you might share that you enjoy beat-boxing or making origami swans. Be prepared for the interviewer to stop you and ask you to perform your skill on the spot when it's possible! (This will make you unforgettable!)
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. I am a competitive individual and enjoy keeping fit."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"I moved here from Ukraine when I was 8, speaking only Russian, and learned English from my Palestinian neighbor who spoke zero Russian. How? I'm still not sure, but we were pals and hung out daily and somehow figured out how to communicate!"
Written by Michelle Clark
4. Tell me about your experience in training and coaching others.
How to Answer
Coaching and training experience may not be required for this role, but they are abilities that are always valued by an employer. Briefly explain the experience that you do have in training, and coaching, in the workplace.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"I have always enjoyed the opportunity to teach or mentor my colleagues. For example, last month our company introduced a new module in our SAP system, and I could see that one of our team members was having some trouble with the new module. I was familiar with it already, so I offered to help him. We spent his lunch hour for the next three days working on it. He eventually perfected his interaction with the module, and he's now teaching others."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"Absolutely. In each of my two previous roles, I have been tasked with leading a small team. I have worked on everything from appointment-setting and overcoming objections to price negotiations with those respective teams. What's more, I always look for an opportunity to connect with new team members. I try to always invite them out for coffee so they not only have a friendly face in the office, but also know that I can be a resource for them. I was promoted from their role, so I am always happy to share how I did it on such a fast timeline and what I've found effective that can help them be a change-maker in the company, too."
Written by Michelle Clark
5. Do you see yourself a leader? When have you led a team?
How to Answer
Perhaps you have led a club at work, been a coach for a youth sports team, or were on the advisory board for a non-profit organization. You should always be prepared to show the interviewer that you have a natural ability to lead others. Whether you have led a group of 500 or a team of 2, you must display to the interviewer that you are capable of handling the responsibility that comes with being a leader and mentor.
Talk about your desire to be a leader. Share with the interviewer that you strive to be a role model for others. Explain that you jump at the opportunity to lead groups, encourage your counterparts, and be a face of the organization when challenges arise.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"In my current position, I am the president of the social committee. I love that I have the opportunity to encourage employee engagement while being a positive influence on the workplace culture. I am a natural leader because I start with leading by example. As a leader, I make myself available to others who need mentorship, a bit of assistance in adjusting to their role, or just a listening ear when they've had a tough day. I am confident in my leadership abilities and look forward to joining your team in a leadership role."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"I definitely see myself as a leader. Not only have I managed a team in two prior roles, but also I believe that leadership does not always equate to management. Leadership is more of a mindset than a title or specific position. I am sure to lead at all times by providing the best model, enthusiasm and work ethic of the organization. I am open to new ideas and love to tackle a new project which, to me, embodies leadership."
Written by Michelle Clark
6. How do you deal with distracting coworkers who stand in the way of your progress?
How to Answer
Even the most well-meaning coworkers can distract you from getting things done at work from time to time. The funny and entertaining coworkers who like to chat online and send YouTube videos are often the ones who can get in the way of your productivity if you let them. How do you respond? Show off your ability to set professional boundaries, when needed.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"I typically just set a kind, but clear, boundary and tell my coworker that I need to focus at the moment. I will offer an alternate time for a catch-up, over lunch for example. It is important for the sake of workplace culture to set aside time to be social with coworkers, so I usually just let them know when I'll be available for a quick break in the day."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"If I have a distracting co-worker, I will highlight the distraction right away while remaining kind. I feel it's always best to nip issues in the bud before they get out of control. Overall, I'm very good at setting personal and professional boundaries, so this has never been much of an issue for me. I've found that if I'm clear that my time is currently allocated to another task, people respect that and are happy to catch up and be social at another specified time."
Written by Michelle Clark
7. After researching FT Shiseido and our culture, what do you think are the top 3 values we look for in our candidates? Do you possess those qualities?
How to Answer
Display to the interviewer that you are engaged in the interview process by showing off the research you have conducted on FT Shiseido Co. Ltd. before your interview. What types of qualities do they consistently mention on their website? In their job postings, do they refer to their company culture?
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"I believe that, overall, you're looking for candidates who will live out your vision - that of inspiring a life of beauty and culture. To do that, your team members will need to be able to cultivate relationships with various people, including customers, business partners, and suppliers. In addition, they must accept each other's differences, exchange ideas and wisdom, and engage in mutual learning processes."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"According to Shiseido's values, I believe you are looking for team members who exemplify excellence, diversity and innovation. It is through your core values that Shiseido has been able to establish diversity-savvy organizations that will provide an effective environment for innovation and the creation of new values."
Written by Michelle Clark
8. Do you feel performance should be rewarded over experience?
How to Answer
Do you feel that you should be paid based on tenure, or results? Discuss this with the interviewer and back your answer with an example, if possible.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"Both tenure and performance are important, but I do lean toward performance incentives. I feel that employees should be paid, and rewarded, based on the documented value they bring to the organization. This approach is a strong motivator - a new employee would be greatly encouraged by being rewarded for performance, and this approach also facilitates a healthy competition with more tenured employees."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"This is a classic question, isn't it? Experience and company knowledge are so important and are certainly of value to an organization, while performance is the documented articulation of an employee's value to the company. I believe the best compensation programs figure out a way to honor both, with the emphasis on performance. Doing so encourages good employees to stay, since they know they're valued for their tenure and experience - but it discourages people from getting so comfortable in a long-time role that they don't strive for their highest performance."
Written by Michelle Clark
9. Teamwork is important to us at FT Shiseido. Why do you consider yourself a team player?
How to Answer
Working well on a team requires you to have solid interpersonal skills and self-awareness. Share a few of your best qualities that make you a team player.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"In my current role, I occasionally need to spend additional time mentoring and coaching new employees to ensure they fit in with the team. This responsibility creates a tighter timeline for other important deadlines; however, I see that the end goal is to create a well-oiled machine and that cannot happen without everyone being equally trained. I would bring this same commitment to team development to this position at Shiseido."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"I have always considered myself a team player; I enjoy the interactions and positive energy a team environment creates. My favorite team environment was at my last organization. The teamwork and energy were incredible, and I believe our customers took notice. I hope to create the same environment here at Shiseido."
Written by Michelle Clark
10. Have you ever broken a confidentiality agreement?
How to Answer
Companies will have confidentiality agreements for a variety of reasons. These could be to protect their trade secrets or to ensure that you do not bring clients over on the occasion that you leave their company. Talk to the interviewer about your experience with confidentiality agreements.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"Absolutely not. Confidentiality agreements allow for complete trust between an organization and its clients - and an organization and its employees. I have never broken a confidentiality agreement. Despite my reasons for leaving a position, I would never choose to hurt a previous employer or client in any way."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"No. Confidentiality agreements are necessary and important to protect an organization, its clients or customers and its employees. I fully understand these aspects of confidentiality and take them very seriously. I have never broken that trust."
Written by Michelle Clark
11. How did you bring value to your last position?
How to Answer
This question is similar to 'Why are you the best candidate?' Think about the strengths and skills that made you an asset in your last position. Maybe you influenced changes that saved the company money. Perhaps you were the top grossing salesperson on the floor. Think of your strengths in action! If you are reliable, talk about how consistent your work has been and how you are in constant support for coworkers. If you have a strong work ethic, share how you accomplished a project in the midst of harsh obstacles.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"There were several ways I was able to bring value to my last position. First, I successfully exceeded each sales goal in my department. Second, I was able to motivate other members of my team and share my sales techniques with them. Third, I introduced two new procedures to the sales manager that helped us eliminate downtime between sales calls."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"I brought value to my last position through my high level of reliability, my positive attitude, and my above average organizational skills. Successful project management is a large part of my work history, and the company I am currently with was lacking when it came to smooth project execution. I was able to greatly improve their performance in that area."
Written by Michelle Clark
12. What type of work environment do you dislike working in?
How to Answer
Everyone will have particular triggers that cause them to feel dissatisfaction on the job. Talk to the interviewer about any factors that may deflate or discourage you in the workplace, along with how you might overcome them.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"I have felt dissatisfaction on the job when I am not feeling heard or when there is a lack of respect among team members. I work best in more harmonious situations where there is little drama or gossip, and where people are aligned behind common goals. From what I understand, Shiseido fosters a respectful, inclusive and collaborative workplace with a strong drive to win, so that seems like a very good sign. How would you best describe the environment here?"
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"I have felt dissatisfied on the job when I feel that I am undervalued as someone who has good ideas and can improve the customer experience. Some employers don't necessarily value the thoughts and experience of front-line employees or empower them to solve problems to the benefit of customers. I'm very pleased with what I've learned about Shiseido's culture of empowering and developing employees, and I believe that will help me be engaged and successful here."
Written by Michelle Clark
13. FT Shiseido wants to know how to motivate you. What work situations excite and motivate you?
How to Answer
Every hiring manager wants to know how to keep you best motivated and excited about the job. Talk to the interviewer about what excites you and keeps you happy at work.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"I have a healthy competitive edge, even if its a personal competition. For me, I am excited and motivated by winning, whether that be winning over a new client, exceeding my KPIs or being recognized for a job well done. I am also motivated and energized by a strong team that supports and challenges one another."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"I get excited when new challenges are presented in the workplace. This could include a new program, a new customer initiative, a sales contest, or even the training of a new employee. A fresh problem to solve or a fresh obstacle to conquer is highly motivating and exciting for me."
Written by Michelle Clark
14. FT Shiseido puts emphasis on hiring people who fit into our workplace culture. How would you describe your personality?
How to Answer
Personality and character are two very different things. The interviewer is looking for more information on your personal traits vs. your integrity. This would include buzzwords such as introverted, energetic, and confident.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"I would describe my personality as approachable, energetic, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me. I would also classify myself as bold - I'm willing to take risks in order to achieve higher and better results, ultimately for the good of the company and the good of the consumer."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"It may seem like an odd combination, but I would describe myself as both logical and imaginative. I'm imaginative in the sense that I'm always looking for new ways to approach consumer issues and new ideas to test out. And then I'm logical in the sense that I want experimentation, data and results to know for sure that what my imagination comes up with is truly feasible."
Written by Michelle Clark
15. We believe in strong work/life balance at FT Shiseido Co. Ltd. How often do you take work home with you?
How to Answer
The majority of people will work overtime hours or take work home with them on occasion. Talk to the interviewer about how frequently to take your work home. If you do take work home with you, make sure to express that it is due to overachieving and not procrastination or poor time management.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"Only occasionally. I make every effort to utilize my work hours efficiently so that the only time I take work home is when there is an extremely stringent deadline or some type of emergency. I would say that, overall, I take my work home maybe twice per month. Now, that's on the execution side, but on the ideation side, I can tell you that I'm constantly thinking about new ways to do things, new innovations to try or new approaches to problem, so that 'script,' if you will, is constantly running in my brain!"
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"I try very hard not to take my work home with me. For me, it's very important to compartmentalize work and life and keep them separate so that I can give each of them my full focus in the moment. That means I have to be very disciplined throughout the workday, stay focused, and use effective time-management techniques to help me maximize my performance. This way, I'm meeting or exceeding goals, while still enjoying time with my family to disconnect from work and just 'be.'"
Written by Michelle Clark
16. Tell me about your experiences giving presentations in front of large groups.
How to Answer
Public speaking can be intimidating, so assure the interviewer that you are capable of communicating well in front of large groups. Have you taken any courses or training in public speaking? Perhaps you have so much experience that it comes second nature. Assure the interviewer that you are capable of giving presentations should it be required in your role with FT Shiseido Co. Ltd.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"In my last two roles I have been responsible for regularly presenting to my team of 43 staff as well as to our entire warehouse team of more than 200. I have also been part of my local Toastmasters group, which helped a great deal. Overall, I feel that I am a confident public speaker."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"I do not have a lot of experience in presenting to large groups, but I do present regularly to groups averaging around 4 to 6 people. I am a confident speaker in that setting and am sure that I could present in front of many people - I'd be happy to take on that challenge."
Written by Michelle Clark
17. Many consumer products are heavily regulated by the FDA and other health organizations/associations. How do you feel about that?
How to Answer
Talk to the interviewer about your thoughts on consumer product regulation. Be sure to remain positive and avoid going on a rant if there are regulations with which you do not agree.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"I understand that regulations are essential for the protection of the consumer, as well as, ultimately, for the companies that manufacture and distribute consumer products. Like many people, if I could change anything, I would wish for some approval processes to be more streamlined; however, I know that when regulations are understood and planned for on the front end, the overall approval and regulatory process can be managed relatively painlessly."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"I feel that the Consumer Product Safety Commission and other regulatory agencies ultimately have all of our best interests in mind - both the end user and those of us involved in the manufacturing and distribution process. I appreciate the regulations and the protection they provide for consumers - I know they add a layer of complexity and sometimes uncertainty to the whole process, but as long as that is factored into an initial timeline, it can be tackled without drama."
Written by Michelle Clark
18. Have you progressed in your career as you have expected?
How to Answer
Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. Talk to the interviewer about your career progression and what you would like to see in the future.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"Overall, my career has progressed a touch slower than I would have liked. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. I feel that this particular position would take my career exactly where it should be for my level of education, experience and ambition."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"I love this question, and I can't imagine that there are very many people who can say that their career has progressed exactly as expected. And if they can say that, it tells me they haven't taken very many risks or disrupted the status quo. Because of my entrepreneurial approach in general, I'm open to new opportunities and willing to take risks in order, ultimately, to enjoy greater success. When you approach your career in that fashion, you never know where it will take you - except on to greater challenges and success."
Written by Michelle Clark
19. When you suffer a setback, how does that emotionally affect you and your work?
How to Answer
Everyone handles the stress and disappointment of setbacks differently. Discuss with the interviewer how you typically cope with setbacks in the workplace.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. Then, I move on!"
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"Setbacks happen no matter what, and for that reason I try not to let them affect me emotionally in the least. I am a pragmatic thinker and stay focused despite challenges that come my way. I once had a colleague who described setbacks as "forward fumbles," which is a philosophy I have internalized and try to share with others. What looks in the moment like a setback can often, in retrospect, be a catalyst for change or an inadvertent step toward a successful outcome you weren't even able to imagine."
Written by Michelle Clark
20. FT Shiseido Co. Ltd. is a global brand with employees from all over the world. What is your experience working with a diverse group of people?
How to Answer
Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you are enthusiastic about and can handle an environment that offers diversity.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"The global nature of the Shiseido business is one that I'm most excited about. I'm accustomed to being around people who aren't exactly like me, and I've been able to learn from exposure to a lot of different perspectives. However, I believe that truly being part of the global economy will be a life-changing experience that I will relish."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"In my current company, we have a very diverse group of people that range in age, race, experience, gender, and more. I embrace it fully, and the commitment to all types of beauty, no matter what it looks like or where it's from, is one of my favorite aspects of the Shiseido brand."
Written by Michelle Clark
21. If FT Shiseido hired you today, what would you accomplish first?
How to Answer
When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate and hired at FT Shiseido Co. Ltd.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"My first priority would be soaking up as much information about culture, process and KPIs as possible. I'd embark on a 'listening tour' in order to engage in deep conversation with my team and with my colleagues to discover the greatest current needs and how to prioritize them based on company goals for the quarter. Overall, I would strive to meet or exceed all KPIs for the business quarter as efficiently as possible."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"If hired today, I would start with analyzing all quantifiable data from the last month, quarter and year to identify any challenges and set a plan to address them. I'd also look for team and company strengths in order to capitalize on or expand them in order to increase the company's bottom line. Overall, I'd be looking for patterns that help me make an immediate contribution to the team and the organization."
Written by Michelle Clark
22. FT Shiseido likes to hire those who take pride in their work. Tell me about your greatest work related accomplishment.
How to Answer
Talking about your greatest accomplishment will give the interviewer a strong idea of where you place your values. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. It is okay to brag a little bit when answering this question. Show that you are proud of yourself and your career accomplishments!
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"The greatest accomplishment of my career thus far was graduating from college as an honors student while still working full time in a related field. I was at the top of my class, plus working full time. This showed me that I could dedicate myself to my career and reach the goals that I set for myself. It felt great to accomplish so much and to be recognized for my dedication."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"My greatest career accomplishment so far is being promoted the fastest in the entire organization's history and topping it off by closing a major deal less than 48 hours later. I was not only proud of myself, but also received accolades from the VP of Sales in front of the entire company, which was a really special moment. I took a pay cut to move into my original role, so to exceed expectations, be promoted, and be financially ahead of where I was previously was exhilarating."
Written by Michelle Clark
23. Are you applying for a job with any of our competitors?
How to Answer
The interviewer would like to know if you are specifically targeting positions within the same industry. Talk to the hiring manager about your desire for a role specifically in their industry. Be sure to reiterate your keen interest in the role with FT Shiseido Co. Ltd.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"I have applied to a variety of roles within the consumer products industry and am currently interviewing with one other company. My primary interest, though, is with Shiseido because your products align perfectly with my product expertise, and I believe your overall philosophy on everything from corporate expansion to sustainability meshes well with my personal values."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"I am active in my search and previously have interviewed with two of your local competitors. With one, I have advanced to a second interview. With the other, I participated in a telephone interview just yesterday. With that said, I am most interested in this role with Shiseido - this position is the best fit for my education and experience, and your corporate values of excellence, heritage, strength and innovation reflect the kind of environment in which I believe I'd be most successful."
Written by Michelle Clark
24. How would you handle a situation where your FT Shiseido supervisor did not properly communicate information to you?
How to Answer
Others don't always communicate with you in the style that you would prefer. Talk to the interviewer about a time that you have handled a supervisor who does not interact with you in a way that you like or that is clear to you.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"Whenever I have had a supervisor who does not properly communicate with me, I first try to learn their style of communication and emulate it. I also try to ask a lot of questions and document instructions in writing as much as possible in order to make sure I'm understanding."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"I try to be independent and find as many answers as possible on my own. As much as I would love to always work with supervisors who are great communicators, that is not always a realistic ask. I also try to repeat instructions just to verify that I'm hearing and interpreting what the supervisor really wants."
Written by Michelle Clark
25. Sales performance is of utmost importance to FT Shiseido How do you plan to contribute to our profitability?
How to Answer
Talk to the interviewer about your sales targets, results, and contributions in the past. Be sure to highlight your biggest wins and talk about the ways you will bring the same performance to FT Shiseido Co. Ltd., if hired.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"I plan to contribute to your profitability through hard work, strategy, tenacity and paying close attention to the needs of my customers. I have solid results in my most recent position and look forward to bringing these same successes to Shiseido. I love that the complexities and sophistication of the global beauty business require a broad range of disciplines, and I look forward to seeing what I can do to help Shiseido be even more successful."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"My first step would be to examine current performance against KPIs and then develop a 30-, 60- and 90-day plan for how I can help the company achieve, and even exceed, them. I have a solid history of identifying strong lead measures that help support overall organizational strategies, and then leading a team to achieve those measures."
Written by Michelle Clark
26. Despite more current trends, many consumer products have been tested on animals. What are your thoughts on this?
How to Answer
The testing of products on animals has been a long time controversy in the consumer products realm. Discuss with the interviewer your thoughts on testing consumer products on animals.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"Science has come a long way, and the need to test health and beauty products on animals is minimal, if not non-existent. Overall, I'm of the mind that products should not contain harmful chemicals and the more natural they are, the better."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"Overall, I do not support testing on animals. I believe that science has come far enough that this practice is unnecessary. Consumers, on the whole, expect for their products to be ethically sourced and manufactured in a cruelty-free fashion, and are even amenable to paying a premium for ethically produced products if that's what it takes. I believe my philosophy fits well with that of Shiseido. "
Written by Michelle Clark
27. At FT Shiseido we prefer to hire candidates who value post-secondary education. Do you have any post-secondary education or related training?
How to Answer
Talk to the interviewer about your post-secondary education, being sure to highlight the best parts of your performance. If you do not have the formal post-secondary education, you will need to sell the interviewer on the idea that you have gained the knowledge required to succeed with FT Shiseido Co. Ltd.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"I value post-secondary education as well. Although I do not have a completed degree, I do bring a plethora of related experience from previous work experience. My previous organizations provided me with exceptional training. In addition to this formal, on-the-job training, I have also read numerous business books and attended a variety of industry related workshops. I have taken advantage of every opportunity I can for professional development and continuing education, and I'd look forward to continuing to do so in this role."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"I have a bachelor's degree in marketing from Concordia University, and I am proud to say that I graduated at the top of my class. I have a lot to offer Shiseido when it comes to my knowledge of consumer products, marketing and advertising, and I look forward to learning additional skills and tactics from my colleagues who have been working in the industry for some time and have knowledge and experience to share."
Written by Michelle Clark
28. The performance of consumer products relies greatly on advertising and marketing efforts. Do you have any experience with advertising, marketing, or market research?
How to Answer
Talk to the interviewer about any experience you have in advertising and marketing; whether that be on the job training or formal education. Discuss how you have seen robust marketing strategies directly affect the performance of a product.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"I have always been fascinated with the correlation between marketing strategies and product performance. This is why I studied marketing and communication in college. I have a bachelor's degree in marketing, plus additional training in advertising methods from my current employer. I have seen creative and strategic marketing campaigns take an underperforming product and make it a strong contender in as short as 90 days. I look forward to putting my knowledge in marketing and advertising toward a role with Shiseido."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"Although I do not have formal training and education in advertising and marketing, I love to research new marketing techniques. I'm a strong writer, so I feel that I could put that skill to use in helping the organization communicate effectively with both internal and external audiences. On the consumer front, I also have a strong understanding of several social media algorithms, including how to have your posts seen by the right audience. I'd look forward to using that skill for the good of the organization, along with learning more about more traditional marketing, advertising and communications tactics."
Written by Michelle Clark
29. At FT Shiseido, we pride ourselves on being resourceful. When have you been able to resolve a problem in your workplace?
How to Answer
Problem-solving and dispute resolution are fundamental skills to possess. Show FT Shiseido Co. Ltd. that you are capable of problem-solving within the workplace.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"In my most recent position we had a consistent problem with employees showing up late for their shifts or calling in sick at the last minute. Rather than the typical documenting and reprimanding style, I decided to track the results of an accountability reward system. For 180 days, my employees received a reward for coming to work 10 minutes early. Also, for every month with zero sick days, a bonus was added. In the end, we awarded those with perfect attendance a $600 bonus. The bonuses cost us less money than the cost of lowered productivity due to absent employees. The program was a success, and upper management chose to keep it implemented for another six months. We will re-assess in December, but it seems to be working very well. If I were to be hired, I'd bring that same sense of problem-solving and positive reinforcement to the Shiseido team."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"Currently as assistant manager, I resolve problems on a daily basis. The most recent resolution process I was a part of included a customer complaint about an allergic reaction to one of our products. I was able to resolve her concern by listening to her, apologizing, issuing a refund, and offering a replacement product. I am no stranger to dispute resolution, problem-solving, and creative customer service, and I believe my approach would be in-line with Shiseido's values."
Written by Michelle Clark
30. We put great effort into being the best in our industry. In your opinion, what can FT Shiseido Co. Ltd. do to remain competitive?
How to Answer
Be sure to keep your reply upbeat, non-critical, and finish with a positive remark. The interviewer is looking for some light insight from you.
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"The beauty industry is quite competitive; I'd say your number one task for staying on top of your field is continuous improvement and competitive landscape scanning. Always looking for ways to improve Shiseido's products and processes, while at the same time staying up-to-speed on what competitors are doing so that you make sure to stay one step ahead."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"I appreciate the fact that this is an important question - while Shiseido enjoys tremendous success and recognition in the beauty industry, it's important to keep striving for improvement and to better meet customer needs. One of the most important things Shiseido can do along these lines is to keep engaging its customers - survey them, talk to them, engage them in brand ambassadorship so that those who are close to and love your brand can have a direct line to let you know what they need next."
Written by Michelle Clark
31. At FT Shiseido, we pride ourselves on being nimble and able to adapt to changes within a complex business environment. Tell me about a time when you have had to shift your priorities in response to sudden changes.
How to Answer
The interviewer has given you a clue - FT Shiseido wants its employees to be nimble. Assure the interviewer that you can respond professionally when it comes to sudden changes. Be as specific as you can, but below are some examples to guide your thinking:
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"In my current role, our sales goals can change frequently based on marketplace behavior or trends, and sometimes this happens at the last minute. I have been able to adapt very well to these frequent, sudden changes, and to respond with creativity."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"This really speaks to the heart of what it means to be successful in the consumer marketplace. I believe in making sound plans, but also being prepared to abandon those plans based on last-minute changes in circumstances. For example, I may plan to spend an afternoon with one set of goals, but if one of my top customers reaches out with an urgent need, I'll let my plans go in order to help him."
Written by Michelle Clark
32. At FT Shiseido we always think of the consumer first. What are the top 3 ways that we can ensure consumer satisfaction?
How to Answer
When it comes to consumer goods, the satisfaction of the consumer is everything! These days with reviews online and the power of social media, how will you ensure that consumer satisfaction is a priority when working at FT Shiseido Co. Ltd.?
Written by Michelle Clark on October 3rd, 2018
1st Answer Example
"Consumer satisfaction first comes from offering value. The product must meet the needs of the consumer n a way that the customer feels is worth or even exceeds the price he/she paid. Second, consumer satisfaction stems from outstanding customer service - when a consumer has a question, can he or she quickly get a response that's helpful? And third would be anticipating consumer needs and being first to meet them in the marketplace - constantly testing products and learning as much as we can about our consumers' habits can help make sure we know what they need, sometimes even before they do."
Written by Michelle Clark on October 3rd, 2018
2nd Answer Example
"There are many ways to ensure consumer satisfaction; however, I feel that the top three ways are through top-notch customer service, investment in research and development, and consistently providing a product that solves a specific need. Ultimately, our products need to make a difference in the lives of our consumers, our end users need to trust us when they have a question or need help regarding a product, and they need to be continually surprised with new products that continue to make their lives better."
Written by Michelle Clark