Cox Communications Mock Interview
Prepare for 30 Cox Communications interview questions covering customer service, technical aptitude, and telecommunications industry knowledge.
Question 24 of 30
How would you explain what a router is, to someone with no knowledge of the internet?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer is checking for basic knowledge of how the internet works, and how they deliver it to their customers. Before your interview, be sure to understand the basics of internet-related tech such as routers, modems, and wireless access points. Give a brief description of how you would explain a router to someone with no internet knowledge.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Whenever I explain a concept to a customer, I pretend that I am talking to my grandmother who truly has no idea what the internet is! If I needed to explain what a router is, I would say that a router is a small box that helps the internet to connect to multiple computers in your home at one time. Routers also allow information exchange from your internet provider to a laptop or wireless computing device."
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