Prepare for 30 Cox Communications interview questions covering customer service, technical aptitude, and telecommunications industry knowledge.
Question 13 of 30
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The way you respond to this question will show the interviewer how much research you have conducted on Cox Communications, before your interview. Think of one way you feel they could grow their customer base. If they have a healthy competitor, be sure to check out what the competition is doing differently. By conducting this market research, you will show the interviewer that you are eager to land this role and are engaged in the interview process.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"My suggestion to grow your customer base would be to launch a competitive new customer offering such as a free HDTV or a price reduction on an internet price if bundled with a cable plan. Many people, especially in a down economy, are feeling the stretch when it comes to cash flow. By offering a deal on an electronic such as a television, wireless speaker, or even a tablet, you are answering that problem in exchange for a small monthly commitment from them."

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Written by Rachelle Enns
30 Questions & Answers • Cox Communications

By Rachelle

By Rachelle